Job Description

4Recruitment Services are seeking  a Retirement Housing Manager for our client based in Buntingford,  Hertfordshire.

Our client provides retirement housing  for  people over the age of 55. You will be required to:

Ensure the safety and security of the property

Ensure all health & safety, safeguarding and fire management concerns are reported immediately, and monitored as required.

Access is provided to facilitate maintenance and servicing requirements to communal areas The working hours are Monday to Friday, 9am – 5:00pm.

DUTIES AND RESPONSIBILITIES INCLUDE:

To be a key-holder for the building and ensure security of the communal areas and facilities

To be the first point of contact and manage access to the building for residents, contractors and visitors

Meet contractors on site and facilitate access to communal areas to carry out repairs, planned maintenance and servicing of facilities and plant equipment

Allow access to utility companies for essential maintenance and servicing of equipment

Manage and monitor the laundry facilities & communal areas

Monitor and facilitate resolution of complaints relating to communal areas and facilities

Monitor cleaning staff to ensure the property conditions are maintained and provide a welcoming environment

Monitor and advise tenants on the management of their rent accounts and arrears

Carry out regular inspections of the building to identify and resolve repair, maintenance and security issues

Raise repairs, facilitate access and guidance to the affected areas for contractors

Complete water testing in communal areas

Carry out testing of communal emergency lighting and fire fighting equipment in line with the associations health and safety processes

Ensure that all actions identified in the fire risk assessment for the service are completed and access to the building is co-ordinated with the contractors

Manage or provide gritting at the property in line with the service gritting plan as required

Carry out health and safety inspections of the building and record the outcomes in line with service standards

Monitoring accidents, incidents and near misses in line with the clients health and safety procedures ESSENTIAL REQUIREMENTS INCLUDE:

Facilities management experience

Excellent customer services skills

Overall knowledge and experience of working with older people, and/or general public and service providers in a service based role

Self motivated with the ability to prioritise your workload whilst being adaptable to the needs of the residents or service requirements

Knowledge and understanding of the housing/building management sector

Understanding or experience of health and safety issues and management What we offer:

24 hour one on one specialist consultant based within your geographical area

4Recruitment Services Employee Benefits Programme

Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email  (url removed)