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Job Title: Student Services Advisor
Location: West Yorkshire
Contract: Temporary - Full Time
Salary: 18 - 22 per hour
Ede Brown are looking for a motivated and empathetic Student Services Advisor for a Further Education College in West Yorkshire.
This is a full time temporary role to start asap for 1 months cover initially
The Role:
As a Student Services Advisor, you will be the first point of contact for students seeking advice and guidance on a wide range of issues, from academic support to personal and wellbeing concerns. You will play a vital role in enhancing the student experience by offering professional and compassionate advice, signposting to relevant services, and helping students navigate their time at college successfully.
Key Responsibilities:
- Provide one-to-one advice and guidance to students on a variety of topics, including admissions, financial support, accommodation, health and wellbeing, and course queries.
- Assist students with applications for bursaries, loans, and other forms of financial support.
- Signpost students to specialist support services where needed, including counselling, mental health services, and academic support.
- Support the enrolment, induction, and orientation processes, ensuring that all students have a smooth transition into college life.
- Assist in planning and delivering student events and workshops on topics such as wellbeing, career advice, and study skills.
- Maintain accurate records of student interactions and provide reports on student service usage.
- Contribute to the continuous improvement of the Student Services department by suggesting new initiatives and enhancing existing processes.
- Work closely with academic staff and other departments to ensure students receive a holistic level of support.
About You:
To be successful in this role, you will be approachable, compassionate, and capable of managing a varied workload. You should have a passion for supporting young people and an understanding of the challenges that students in further education may face.
Essential Skills and Experience:
- Experience in a student-facing or advisory role, preferably within education, support services, or a customer service environment.
- Excellent interpersonal and communication skills, with the ability to build rapport with students from a wide range of backgrounds.
- Strong organisational skills and attention to detail, with the ability to manage multiple tasks and priorities.
- An understanding of issues related to safeguarding, student wellbeing, and equality and diversity.
- Proficiency in IT systems, including Microsoft Office and student management systems.
Desirable:
- Knowledge of further education systems, processes, and policies.
- Experience working with young adults or vulnerable individuals.
- A relevant qualification in advice and guidance, education, or counselling.
Candidates must have a current DBS
If this position could be of interest to you please contact me on (phone number removed) or
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
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