Job Description

Commercial and Contract Management

• Oversee all commercial aspects of a portfolio of Healthcare PFI Hard FM contracts, ensuring compliance with contractual obligations, including payment mechanisms (e.g., SFD/SFP calculations). Ensure the recovery of all contractual entitlements, identifying and pursuing opportunities for financial recovery under the contract terms.

• Lead the commercial strategy in region for lifecycle, maintenance, and CAPEX works, ensuring robust governance and compliance.

• Resolve contractual disputes and challenges, leveraging strong contractual knowledge to mitigate risks while maintaining positive client relationships.

Procurement Management

* Work closely with the BU Procurement Manager to ensure all procurement activities align with contractual requirements, governance standards, and company policies.

* Lead commercial input into procurement decisions, including subcontractor selection, pricing, and contract negotiation.

* Ensure competitive and cost-effective procurement practices to support lifecycle, maintenance, and CAPEX project delivery.

* Monitor supplier and subcontractor performance, ensuring compliance with agreed terms and delivery standards.

Financial and Performance Management

• Ensure Service Failure Deductions (SFDs) & Service Failure Points (SFPs) are calculated, reviewed and applied accurately in accordance with the Payment Mechanism ( Paymech)

• Ensure accurate and timely financial reporting, including forecasting, budgeting, and cost control.

• Ensure processes and procedures are in place to drive the recovery of financial entitlements under the contract, including variations, claims, and performance mechanisms.

• Ensure processes and procedures to proactively manage Work in Progress (WIP), outstanding debt, and financial risks, ensuring targets are achieved and act as a point of escalation

• Review and challenge project forecasts, lifecycle budgets, and CAPEX plans, ensuring alignment with company and client objectives.

Stakeholder and Relationship Management

• Act as the primary commercial point of escalation in sector for internal and external stakeholders, including clients, subcontractors, and BU senior leadership team.

• Build and maintain strong relationships with key stakeholders including, projects commercial leads, the BU Procurement Manager, Financial Controller, and Project Managers, to ensure alignment of priorities and goals.

• Represent the commercial team in client meetings, negotiations, and high-level discussions, ensuring procurement and contractual entitlements are addressed and recovered where applicable.

Accountability and Leadership

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* Takes ownership and responsibility.

* Delegates effectively while overseeing results.

Collaboration and Stakeholder Management

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* Works well across functions.

* Builds strong relationships and drives alignment.

Problem-Solving and Decision-Making

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* Resolves complex challenges.

* Proactively addresses disputes with strong negotiation skills.

* Governance and Process Orientation

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* Implements and maintains robust systems and processes.

* Ensures compliance with governance standards and regulations.

Educational Background

• Degree in Quantity Surveying, Commercial Management, or a related field demonstrating effective transition to commercial management.

• Professional memberships (e.g., RICS, or equivalent) are desirable.

Experience

• Minimum 10 years’ experience in commercial management within the PFI/PPP or FM sector, with healthcare experience preferred.

• Strong experience working collaboratively with procurement and finance team

• Proven track record of managing multiple projects, ensuring successful entitlement recovery and procurement compliance.

Demonstrated ability to balance accountability with effective delegation and leadership