Job Description

Role: Senior Account Manager (Maternity Cover)

Location: Brighton office based (regular visits to office) but working across South / West

Hours: Full-time (flexible/home working supported)

Pay: From £34,000 per annum + target related commission (£15k)

MAT Cover (9 - 12 months)

An exciting opportunity has arisen for a confident and driven Senior Account Manager to join a dynamic organisation based in Brighton, covering the South / West regions of England. This is a key role focused on delivering outstanding customer experiences, retaining and growing accounts, and supporting a small team to achieve regional targets.

Benefits:

Commission scheme based on individual and team performance

Flexible and hybrid working options

Opportunities to attend overseas trips and industry event

The Requirements:

Strong sales, retention, and objection-handling skills

Experience supporting or mentoring a sales team

Confident use of CRM and reservation systems

Commercially aware with a solid grasp of margins and competitor activity

Excellent communication, relationship-building, and organisational skills

Knowledge of educational travel products and relevant regulations

Clean driving licence desirable

Must be eligible to work with children and pass a DBS check if required

The Role:

Achieve monthly and annual revenue and retention targets

Support and coach a small team of Account Managers

Deputise for the Head of Sales as needed

Manage key customer accounts, anticipating needs and resolving issues

Ensure CRM processes are followed accurately across the team

Build long-term customer relationships and represent the company at events

Collaborate with internal teams to improve products and services

Promote a high-performance, customer-focused culture

Regularly act on feedback to enhance the customer journey

If you're looking to join a collaborative and ambitious team where your leadership and customer focus will make an impact, please apply to this Senior Account Manager role below or call Jamie Watson on (phone number removed) between 9am-5.30pm