Job Description

Are you a technical expert with a strong background in Windows systems and network management? Do you thrive in high-pressure environments, prioritising critical tasks and resolving incidents swiftly? If you're looking for a role where you can make a real impact, collaborate with a dynamic team, and support global customers in challenging environments, this could be your next move!

• Maintain and support a Windows-based Live Service Network with various hosted applications.
• Provide 3rd Line technical support, troubleshooting and resolving issues efficiently.
• Work within configuration and change management policies to ensure smooth operations.
• Collaborate with different departments to maintain network security.
• Ensure all processes, procedures, and work instructions are followed.
• Keep accurate records of network components, maintenance activities, and inventory.
• Provide on-call technical support on a rotational basis (1 week in 3).

• Strong knowledge of Windows systems
• Good understanding of networks
• Experience running and maintaining a monthly security patching process
• PKI (Public Key Infrastructure) knowledge

• Understanding of how to account for sensitive material.
• Experience in maintaining a document library.
• Ability to run and interpret daily environment checks.

If you're a dedicated and proactive professional, eager to take on a technical challenge and support global customers, apply today!