Job Description

Job Title: School Receptionist (SIMS & ParentPay Experience Essential)

Location: Birmingham

Salary: £95–£110 per day

Contract: Full-time, Term-Time Only

Start Date: September 2025

First Impressions Matter – and So Do You!

Got a knack for multitasking, a friendly voice, and a talent for keeping things running smoothly behind the scenes? We’re looking for an experienced School Receptionist who knows their way around SIMS and ParentPay and can handle a busy front desk with confidence and warmth.

This isn’t just answering phones—it’s being the heartbeat of the school day.

What You’ll Be Doing:

Welcoming pupils, parents, staff, and visitors with a smile (in-person and over the phone)

Managing attendance and pupil data using SIMS

Handling payments, communications and updates through ParentPay

Supporting with admin tasks, letters, registers and more

Keeping the school’s front office ticking like clockwork

What We’re Looking For:

SIMS and ParentPay experience – a must!

Previous school receptionist or administrative experience

Confident communicator, both in person and on the phone

Organised, efficient, and always one step ahead

A calming presence, even when things get a little hectic

About the School

This is a welcoming, community-focused primary school that prides itself on being a calm and nurturing space for pupils and staff alike. From the moment you walk through the doors, you’ll notice the cheerful buzz of busy classrooms, the friendly staffroom chatter, and the sense that everyone is pulling in the same direction.

The school values clear communication, supportive teamwork, and creating strong connections with parents and carers—which is where you come in! You’ll be a key point of contact for families and visitors, playing a vital role in helping the school run smoothly day-to-day.

With an experienced senior leadership team and a can-do office crew, you’ll feel supported from the get-go. It’s a school that genuinely values every role—and that includes you.

Why Work With Protocol Education?

Weekly pay (PAYE – no umbrella faff)

Friendly, experienced consultants who genuinely listen

Access to FREE CPD through our online training platform

Streamlined registration and local school bookings

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.

We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website