Job Description

On-Site IT Support Engineer

Role: On-Site IT Support Engineer

Industry: Sports / Entertainment

Specialism(s): Microsoft Technical Support, Intune, Networking, Office365, Azure, Bespoke Applications, MacOS, IT Infrastructure

Type: Contract, Inside IR35

Location: West London

Pay Rate: £150 - £188 per day

Duration: 3 Months

Start Date: ASAP / Immediate

On-Site IT Support Engineer

CPS Group UK are delighted to be working with a leading organisation to hire an interim On-Site IT Support Engineer for an initial 3-month duration.

Role Requirements

* Provide technical on-site, user facing support across multiple local sites

* Provide 1st & 2nd Line on-site technical IT infrastructure support

* Support hardware issues and fixes (e.g. desktop, laptop printers, mobile)

* Communicate effectively with the customer and manage technical queries in line with company standards and SLA's

* Prioritise, and resolve technical queries and service requests

* Work closely with users (floor-walking) and support stakeholders of all levels with IT-centric issues

Required Skills & Experience

* Demonstrable experience working as an on-site, user-facing IT Support Engineer

* Strong working knowledge of IT infrastructure support (Windows 10/11, AD, Apple OSX/iOS, SCCM)

* Proficient in using and administering Microsoft Intune (deploying builds, policies and applications)

* Experience supporting Apple Mac & iOS devices

* Good networking support experience (patching, diagnosing connectivity issues)

* Comfortable working with and supporting 3rd parties

* Bespoke application and systems support

* Office365 & Azure experience

* Ability to manage time effectively and work both autonomously and as part of a team

* Ability to travel independently to various local sites

For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on (phone number removed) or email (url removed)

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