Job Description

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Job Title: System Administrator

Location: Castle Donington / 1 day on site

Contract Type: 6 months contract with potential to go perm

Job Purpose

To provide systems administration support across the Platforms team systems landscape. The role supports key operational capabilities including contract and project management, safety and audit processes, and where applicable, change control and contract variations.

The successful candidate will ensure accurate administration, documentation, and data management across multiple systems, maintaining timely updates to logs, records, and reporting functions while supporting business continuity and compliance requirements.

Key Responsibilities

Act as a key point of contact for systems administration activities across multiple platforms and systems.

Manage licence administration across a range of business systems and platforms.

Identify and support continuous improvement initiatives within the systems administration environment.

Provide cross-functional administrative support across systems covering:

Contract Management

Sustainability

Safety

Quality Management

Support activities including:

Adding NEC contracts into contract management systems

User access management

Group administration

Template creation and amendment in line with business procedures

Monthly user audits

Liaising with product and technical teams to resolve system and process queries

Process and manage Single Sign-On (SSO) account requests for external users.

Maintain and distribute workloads across shared email folders and team-managed systems.

Manage SharePoint access for external users while ensuring compliance with security protocols.

Produce daily and ad hoc system reports as required.

Maintain accurate records, logs, and supporting documentation across all managed systems.

Knowledge, Skills & Experience

Essential

Strong administrative and organisational skills with high attention to detail.

Ability to follow strict processes and governance procedures.

Excellent communication and stakeholder management skills.

Customer-focused approach with the ability to support multiple business users.

Experience working within a contractual, commercial, or operational environment.

Competent in Microsoft Office applications and collaboration platforms such as SharePoint.Desirable

Awareness or understanding of NEC contract terminology and contract management processes.

Knowledge of change management processes.

Familiarity with health & safety systems and quality management procedures.

Experience supporting access management or identity management processes including SSO administration.

Experience working within utilities, infrastructure, engineering, or regulated industries

Apply now!

Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention