Job Description

Programme Administrator

Liverpool or London

Liverpool - £23,417 | London - £26,417

Working hours – full time (35 hours a week) - you’ll agree your working pattern with your manager (core working hours are 10:00 - 16:00).

Location – Liverpool or London, hybrid homeworking (minimum 6 days a month in office)

12-month FTC

The well-established and highly successful JAG accreditation programme is looking for an enthusiastic and organised programme administrator to join their accreditation team. The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training sessions, and undertaking general administrative tasks for the Accreditation Unit.

The successful candidate will:

* Be exceptionally organised and interested in improving processes

* Enjoy communicating with a range of individuals, developing great working relationships

* Be experienced at working in project support roles

* Have a passion for improving the healthcare workforce and its services.

About the role

As programme administrator, you will make an impact every day by:

* Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification.

* Organise accreditation assessments and process applications and results.

* Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered.

* Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately.

* Keep up to date and accurate records.

* Support team with administrative support relating to quality improvement projects.

* Contribute to the development of new guidance materials.

* Continuously strive for improvement and proactively identify more efficient ways of working.

You will need outstanding organisational skills and the ability to liaise and communicate confidently with a range of people. Using initiative and being able to work flexibly as a member of a busy team are also essential qualities.

About us

Accreditation is a method of improving the quality of healthcare by assessing clinical services in relation to agreed standards. The Accreditation Unit team pride themselves on their dedication to delivering high quality work and making a difference. We have a culture of involvement; everyone’s views matter and we want you to contribute your ideas and help shape and improve what we do.

This is a fantastic opportunity for a highly motivated individual with a commitment to our core values – collaboration, learning and taking care.

Closing date: 19 June 2026

Interviewing date: 01 July 2026

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us