Technology & Solution Lead - Workforce Management - Job

Technology & Solution Lead - Workforce Management

WFM Technology & Solution Lead
London
UKG / Dayforce

Overview
We are currently supporting a large-scale transformation programme seeking an experienced WFM Technology & Solution Lead with strong expertise across workforce management, scheduling, absence management, and enterprise solution architecture. This role will play a key part in defining and owning the end-to-end technology solution across Time & Attendance, Scheduling, and Workforce Management platforms.

The successful candidate will work closely with architecture, integration, configuration, and business teams to ensure scalable, secure, and high-performing solutions are delivered in line with enterprise standards and operational requirements. This is an excellent opportunity to join a fast-paced programme environment with significant transformation activity and long-term project scope.

Responsibilities

Define the end-to-end solution architecture for T&A and Scheduling (core modules, interfaces, data flows, reporting).
Own design for non-functional requirements: performance, scalability, auditability, security, privacy, availability.
Define environment strategy (DEV/TEST/UAT/PRE-PROD/PROD), release approach, and deployment governance.
Collaborate with Integration, Configuration, and Data teams to ensure build decisions align with architecture and standards.
Lead technical design reviews and ensure alignment to enterprise architecture, identity/access management, and data platforms.
Support issue resolution for complex defects, performance concerns, and integration failures.
Ensure operational support model is defined (monitoring, alerts, batch schedules, runbooks).

Experience Required

5+ years in HR/Workforce technology solutions with significant exposure to T&A/Scheduling platforms.
Strong integration and data-flow knowledge between Time, HR, Scheduling, and Payroll systems.
Excellent documentation and stakeholder communication skills (technical and non-technical).
Experience with common platforms and middleware (e.g., UKG/ATOSS, SAP, Workday, Boomi, MuleSoft, CPI).

Details:

750 P/D (Inside IR 35)
Hybrid role (2 days P/W on-site)

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