Job Description

Service Development and Support officer

Service Development and Support officer - Min 3 Month Contract


£24 Per Hour

I am recruiting for a local authority who is looking for someone to join the Children's Safeguarding and Reviewing Service. A significant part of the role will be undertaking administrative/business support tasks to support the day to day work of the Independent Reviewing Officers and CP Conference Chairs. Duties may include taking and distributing minutes from a range of meetings, arranging/re-scheduling meetings and sending out invitations, supporting with travel arrangements, etc, and therefore solid IT skills are essential. Whilst undertaking this role there may be some direct (face to face) and indirect (telephone calls, Teams calls and emails) contact with family members and carers and therefore it is essential that you have excellent communication skills and, in addition, previous experience of work within a children's social care or public service setting would be desirable.


To develop, maintain and analyse bespoke systems and databases to ensure that the service is effectively functioning and monitored, using key statistics and performance measures.

To liaise with Software providers as appropriate in accordance with BMBC policies and procedures to implement any additional or bespoke reporting requirements.

To undertake visits to verify performance and provide general and specialist support on a targeted basis.

Pre-populate the data requirements of the Self Evaluation Framework (SEF) to ensure the service is able to meet statutory and legislative requirements and inspection frameworks.

Liaise with internal and external stakeholders in relation to data collection, analysis and information sharing protocols.

To produce comprehensive statistical reports as required by the service, manipulating data, adding formulas, cross tabulating and developing pivot tables and other analytical tools as required to present management information to managers, multi agency partners and stakeholders as required.

To provide support to the service on the utilisation of financial and activity related monitoring information for reports, presentations and management returns