Join our dynamic team within the Organisational Business Support Directorate as a Receptionist. This role offers a fast-paced environment where you will play a key role in providing effective administrative support to a diverse range of customers. We are seeking an individual who can embody professionalism, maintain a customer-focused approach, and exhibit strong organisational skills.
Location: Bury
Job Role/Responsibilities:
Welcome and direct visitors to the appropriate person or meeting room, creating a warm and efficient welcome experience.
Keep the reception area tidy and presentable, ensuring a positive first impression for all guests.
Provide a high level of customer service, engaging with both internal and external stakeholders to meet or exceed their service expectations.
Professionally answer, screen, and forward incoming telephone calls and emails.
Perform various receptionist duties such as photocopying, scanning, laminating, binding, and more.
Work collaboratively with team members to ensure an effective, efficient, and high-quality service.
Contribute to fostering an inclusive and high-performing culture within the Fire Service Headquarters.Knowledge/Experience required:
Prior experience in providing efficient reception and administration services is essential.
Demonstrated ability to establish effective relationships with both internal and external stakeholders.
Proficiency in Microsoft Office software, including PowerPoint, Excel, Word, and Outlook.
Excellent customer service skills with a customer-focused approach.
Strong interpersonal and communication skills, both orally and on the telephone.
Maintain a professional and courteous demeanor in all interactions.
Possess a polite and effective telephone manner when interacting with callers.If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: or tel: (phone number removed). Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a £250 referral scheme in place