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Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer Scheduling Advisor (6 month Fixed Term Contract) Located: Northampton Package: Competitive pay, plus bonus and excellent company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing * To process customer requests for service assistance by scheduling engineers to attend customers requests, in an effective and professional manner to comply with agreed customer contractual service levels and company procedures. * To take ownership for a customer request for Technical assistance, from call receipt to call closure, including providing customer updates on response times, troubleshooting based on the systems scheduling and dealing with Engineer queries, ensuring Customer service level agreements are met and penalties avoided. * To provide outstanding customer service to both external and internal customers through taking calls and respond appropriately by: 1. Offering first level technical assistance using the online knowledge bases provided, in order to offer the fast fix possible and preventing an Engineer call being required, 2. To escalate calls that are unresolved by first level technical assistance to be scheduled an Engineer visit within the required timescales, in order to ensure the Company meets service level agreements, 3. Provide general customer service to ensure all queries are dealt with and where applicable, referring queries to other departments such as Credit Control, to offer the highest level of customer service and to deliver first time resolution. * To promote Company initiatives as requested, in order to enhance customer satisfaction and Company performance. * To provide the Field Service Manager with communication of the areas activity, including performance, response times and customer escalations, in order for issues to be addressed quickly and efficiently. * Adherence to Ricoh Policies and procedures to ensure high quality and efficiencies. * Maintains database integrity by ensuring verification of customer information and file maintenance. We are an equal opportunities employer We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh
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  • £10.42 - £11.42/hour
Replenishment and Online Order Assistants needed in Daventry! Main duties Replenishment Assistant: Replenishing stock, whilst following best practice; Knowing where products are located and stored; Helping customers on the shop floor; Understanding stock rotation; Cleaning and organising; Using technology and gadgets. Online Order Assistant: Picking products on the shop floor; Hourly picking targets; Using new technology and handsets; Keen attention to detail. Requirements: Strong communication and customer service skills; Self-motivated with a positive attitude; Good standard of literacy and numeracy; Strong attention to detail; Team player who is willing to learn and progress; Black t-shirt/top, dark colour trousers and sensible, enclosed shoes. Shifts: Various days, and times, as store operates 7 days a week, so, need to be available to work during the weekend. Night shifts available. Pay: Days - £10.42ph Nights - £11.42ph If you're interested, please apply now. Any questions, please text or WhatsApp Sasha on (phone number removed)
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OUTSIDE IR35 Assignment Carrington West are looking for a Project Manager to work on a range of long term schemes in the Midlands Region for a major UK Contractor in the Highways Sector.   Works will primarily cover Highways electrical, street lighting and communications works on high speed road projects. What you will do: As a Project Manager, your duties and responsibilities will include: ·Produce quality plans and inspection check sheets in line with company expectations ·Produce, propose and manage all Material Approval Requisitions for materials, conforming to the relevant specifications and requirements of the scheme. ·Produce accurate and relevant RAMS to be delegated to Supervisors ·Ensure that all methods, works and materials confirm to the company's and client's Environmental, Quality health and safety policy's   ·Working close to with the designer and client to overcome any issues that arise during the construction phase ·Managing and assisting the delivery site team, consisting of several Supervisors, Setting Out Engineers, SHEQ Advisor, Planners, Quantity surveyors and the workforce throughout all phases of construction     What you will need to succeed: To be the successful candidate you must have held a previous position as a Project Manager on High Speed Road schemes, along with NEC3/4 experience. Rate is up to £450 per shift; depending on experience. This will initially be day shifts but further down the line there may the requirement to work nights. For further information, please click APPLY NOW or call Luke Clifford on (phone number removed)   Footnote: If you feel that you are right for this job technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for jobs very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation.   Even if you are happy in your current job for now, we always welcome calls from Highways, Traffic & Parking professionals keen to make their introductions for future months or years. Our specialist team has a combined 70+ years' experience in this market. Please call Luke Clifford at Carrington West on (phone number removed) for more information.   By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance to our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage you wish to withdraw your consent please contact
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CareerLink have a very exciting new opportunity which has become available for all you HGV Class 1 drivers looking for work? We are recruiting for one of our well-established & friendly retail clients based within the NN4 5GB area. We are searching for some highly reliable and experienced HGV Class 1 drivers to undertake the role of trunking to various of distribution centres in different locations. The role would you require you to work on a Sunday - Thursday basis from the start times of 18:00pm. You would have to attend a induction for one or two weeks however this would be at another site based in the Rugby area. The pay rate per day is £150.00 per day. The main responsibilties of the role are as follows; Transporting goods from distribution centres and various locations Conducting retail deliveries safely and efficently Ensuring deliveries are deliveried on time and within a safe manner Adhering to all traffic & safety regulations Collaborating effectivley with warehouse and disctribution centres To be considered for the role you must have the following; A full UK HGV Class 1 driving licence , tacho and DQC You must have 0 penalty points on driving licence (anything more will not be reviewed) You must have 2 years experience in HGV Class 1 driving experience Experience within trunking work would be ideal however it is not essential Must be happy with 6pm start times If you are not happy with travelling to Panic Transport for the first two weeks - please do not apply for the job . If you are interested in this role & feel you would be suitable for the role - you need to contact us on (phone number removed) and ask for Olivia
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Housing Triage Officer West Northamptonshire Council 3 months £22 per hour 1. Acknowledge, respond to, and manage all new housing advice enquiries that are received by the Service (on the telephone and by e-mail) and undertake a rapid initial assessment of the customer’s needs and circumstances, signpost them to other organisations as appropriate. 2. Carry out a rapid initial assessment of each customer’s needs and circumstances, make appropriate enquiries (to establish whether or not the customer is eligible, homeless or threatened with homelessness within 56 days, has a local connection with West Northants and is likely to be in ‘priority need’) and obtain as much information and documentation as possible in order to verify the information that has been collected. 3. Work proactively with other teams and organisations to ensure that customers’ housing and support needs are fully assessed and as much information as possible is gathered to inform the Council’s decision on whether or not the customer is in ‘priority need’. 4. Work proactively with colleagues and other stakeholders to increase efficiency, improve service delivery and value for money, encourage multi-agency working, develop strategy and policy, and agree new and more innovative ways of working. 5. Ensure that accurate, detailed records are kept of all interviews, telephone calls and follow-up action taken (and that files are maintained to a high standard) in order to assist monitoring, decision-making and effective case management. 6. Maintain an extensive, up-to-date, in-depth knowledge of relevant legislation, guidance, and case law, and share learning with colleagues, in order to ensure that the Council meets its statutory obligations towards people who are homeless or threatened with homelessness, and that only those households for whom the Council has a duty are provided with accommodation. 7. Maintain a good understanding of the Council’s policies and procedures for safeguarding children, vulnerable adults and people affected by domestic violence, and alert Children’s Services and/or Adult Social Care if they suspect that a child or vulnerable adult might be being abused, neglected, or harmed. 8. To maximise personal productivity, minimise duplication and errors; and manage our information efficiently and securely to reduce risk, though effective use of Office 365 and our internal IT systems and applications. 9. Actively challenge and seek to eliminate any directly or indirectly discriminatory practice or behaviours. 10. Demonstrate awareness and understanding of other people’s behavioural, physical, social and welfare needs and ensure that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons
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A Primary SEND school in Northampton are looking for several SEND TA’s to provide support to pupils aged 5 – 11 with challenging behaviours, ASD and ADHD. Ideal candidates must have relevant experience as continuous support to challenging students is needed. The role is full time, Monday - Friday and working hours are 8.30am - 3.30pm. At Supply Star we work closely with the school, providing them with candidates who support the school ethos and those who embrace an approach to learning that is equal opportunities to all learners. Alongside this, this school provide excellent training and support from the Senior Leadership Team. They believe all staff are part of the family and want them to thrive within their school! Chosen candidates must have or be able to... * Gain relevant references * Have experience with children or young adults (essential) * Be able to work with and support SEND pupils * Have a professional manner in and outside of the school * Be friendly and resilient as behaviours can be challenging and tiresome for staff * Have a desire to support children * Have excellent behaviour management skills, or be willing to learn * Support children and young adults who may require 1:1 support * Build great relationships with staff and pupils
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  • £60 - £80/day
Are you Self Employed? If not, why not? BCA may have an opportunity that is just up your street. Due to increased volumes and national expansion, we are welcoming Self Employed Drivers to help service our business here at BCA. As a business we touch over 3.5m vehicles a year, working with manufacturers, fleet operators and dealers to provide the backbone of the UK's automotive supply chain. You don't need to have any experience, all you need is to have held a full UK Drivers licence for more than 2 years, have no more than 9 points on your licence (and no serious offences) and are over the age of 21 years of age. If you can give us: Planning of travel between drop off and collections. Professionalism, good customer service skills and the knowledge of vehicle components. Safe collection, inspection and delivery of vehicles from various locations nationwideWe can give you: Full training (paid after 40 deliveries) Competitive pay (paid weekly) A competitive industry fee is payable for the service (paid by job and mileage rate) Fuel cards Full training kits, including technical devices and trade plates An experienced driver support team to support you whilst out on the roadIf you like the sound of this new and exciting opportunity why not put yourself in the driver's seat and click apply today? We look forward to welcoming you to our successful team
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TimePlan are working with a SEN School based in Kingsthorpe, Northamptonshire. They are seeking a caring and dedicated Learning Support Assistant (LSA) to join their team. The school provides quality and personalised education for young people between the ages of 4 to 18 with Autism and/or Severe Learning Difficulties. As an LSA, you will play a crucial role in supporting students' learning and personal development. You will work closely with the dedicated team of staff to create a positive learning environment, which fosters independence, confidence, and social skills. Responsibilities: Work with individual students or small groups of students to support their learning and development. Assist the teacher in planning and delivering lessons that meet individual student needs. Help to create a safe and inclusive learning environment that promotes positive behaviour and emotional well-being. Provide support during extracurricular activities and school events. Maintain accurate records of student progress and behaviour.Requirements: A caring and compassionate nature, with a passion for working with young people with ASD and/or Severe Learning Difficulties Excellent communication skills and the ability to build positive relationships with students, staff and parents. A willingness to learn and develop your skills, with support from the school's staff. A commitment to safeguarding and promoting the welfare of our students.We offer a supportive and inclusive working environment, where staff are valued and encouraged to develop their skills and knowledge. This is full time position, term time only If you are passionate about making a difference to the lives of young people with ASD needs, then we would love to hear from you. Please submit your application and I will be in touch ASAP
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Learning Support Assistant - Primary - Northampton (NN6) Starting ASAP Full Time - 8am to 4pm Monday to Friday This school is a small independent inclusive school which is nestled in the picturesque county of Northamptonshire. The school has earned a reputation for academic excellence, holistic development, and a strong sense of community. The school prides themselves on fostering a well-rounded education that goes beyond the confines of textbooks. Their dedicated faculty members are passionate about cultivating a love for learning, critical thinking, and creativity in every student. Key Responsibilities: Provide one-on-one or small group support to students with SEN, ensuring their individual needs are met. Assist in the planning and implementation of differentiated learning activities to support the academic and social development of all students. Foster positive relationships with students, promoting self-esteem and confidence. Collaborate with classroom teachers to adapt and modify curriculum materials as needed. Monitor and track the progress of students and communicate their achievements and challenges to relevant stakeholders. Help students with personal care and other individual needs when required. Promote a safe and inclusive classroom environment that is conducive to learning. Support students during field trips, outings, and extracurricular activities.Qualifications: Experience working with children, particularly in an educational setting, is desirable. A genuine passion for helping students with diverse needs reach their full potential. Strong communication and interpersonal skills. Patience, empathy, and the ability to adapt to the unique needs of each student. A commitment to safeguarding and promoting the welfare of children. Basic knowledge of common learning difficulties and SEN support strategies. If you are interested in applying for this position of a Learning Support Assistant, please submit your CV and I will be in touch. Interviews are being held immediately
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SEN Teaching Assistant - Northamptonshire - ASAP TimePlan Education are currently working with a mainstream primary school based in Northampton who are searching for a Teaching Assistant to work on a 1:1 basis with a SEN child, starting as soon as possible. The child is in KS2 and has Autism. The ideal candidate will have relevant experience working with primary school children and have a passion and enthusiasm working with special educational needs children. The school aims to create a happy, welcoming, caring environment based on mutual respect for all. This role is full-time, starting ASAP. Roles and Responsibilities: Work with individual students and groups, under the direction of the class teacher, introducing tasks, monitoring student's work, and using a range of strategies to support their learning. Assist students to access the curriculum, and at the same time promoting independent learning. Observe student performance and using the systems in place in the school/class, provide the teacher with feedback on learners' progress and help to maintain individual and group records. Contribute to the planning and evaluation of learning activities for individuals and groups, liaising with and maintaining effective working relationships with colleagues Help prepare and maintain a purposeful, orderly and supportive environment for learning. Recent experience working with children that have SEN in a professional environment Aid students and work 1:1 with children who have special educational needs If this role sounds interesting to you, please submit your CV now and I will be in touch asap
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