26,070 jobs found

As a Complaint Handler, you will play a key role in supporting customers through what can often be a challenging time, helping to resolve concerns and deliver fair, balanced outcomes. You’ll speak directly with customers to fully understand each situation, carefully capture the details on the bank’s systems, and carry out a thorough review of the facts whilst ensuring any compensation is accurately assessed.  This is a fantastic opportunity to join a leading UK bank, build your ...

This is a great opportunity for a Complaint Handler to work with a major Retail Bank within their Complaints Operation.  We are looking to build a team of experienced financial services colleagues, with particular skills in complaint handling, customer responses and investigating service-related problems.   This is initially a 3-month contract, with a start date of 13th July, and comes with the likely option to extend further.   You will be working Monday-Friday, on a sh ...

Job Title: Complaints HandlerLocation: Stoke Poges - Hybrid 2 Days onsite per weekContract Length: 12 monthsStart Date: ASAPRandstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is proud to be partnering with a dynamic and innovative organisation at the forefront of Technology. We are currently recruiting for a Complaints Handler to join their world-class team. This is an initial 12 Month Contract working 2 days per week in the Stoke Poges office, moving to Ditton Park ...

We are currently looking for an experienced Complaints Investigator to join a busy housing service. This Complaints Investigator role will focus on investigating complex housing complaints, managing Stage 2 complaints and supporting Housing Ombudsman enquiries. The successful candidate will investigate complaints across housing management, repairs, homelessness and temporary accommodation services, producing detailed findings and recommendations. This Complaints Investigator position would suit someone with extensive local authority or housing association complaints experience. ...

We are currently looking for an experienced Complaints Investigator to join a busy housing service. This Complaints Investigator role will focus on investigating complex housing complaints, managing Stage 2 complaints and supporting Housing Ombudsman enquiries.The successful candidate will investigate complaints across housing management, repairs, homelessness and temporary accommodation services, producing detailed findings and recommendations. This Complaints Investigator position would suit s ...

Step into a rewarding temporary contract role offering a competitive hourly rate and hybrid working, supporting a busy customer experience function within the housing sector. This Complaints Officer position gives you the opportunity to manage and resolve customer complaints end-to-end, ensuring fair outcomes, regulatory compliance, and a high standard of customer service, all while working in a supportive and collaborative environment focused on continuous improvement.I’d love to hear fro ...

Complaints Resolution Officer We are looking for a Complaints Resolution Officer to join a busy legal and governance team, providing a high-quality complaints handling and investigation service across a wide range of service areas. The role involves managing and investigating complaints, providing advice and guidance on complaints processes, and supporting services to resolve issues effectively while ensuring learning and improvement. Key Responsibilities Investigate and manage customer complaints in line with ...

Complaints Support Officer We are seeking a proactive and customer-focused Complaints Support Officer to join a busy Corporate Complaints Team. This is a varied and rewarding role supporting the effective handling of complaints, enquiries and feedback, ensuring a high-quality and consistent service is delivered across the organisation. About the role You will support the day-to-day operation of the complaints function, managing a caseload of enquiries and complaints from receipt through to resolution. This includes assessing c ...

Complaints and Information Manager Hackney Contract Hybrid 2 days per week in office, 3 days work from home £244.79 per day PAYE + 28 days annual leave Full time The postholder will ensure compliance with all relevant legislation, statutory guidance, data protection requirements, and organisational standards, while maintaining high levels of service quality and meeting prescribed timescales. Acting as the operational lead for the Complaints & Information Team, the role will drive a culture of accountability, transparency, and continuous improvement. ...

Complaints and Information Manager         HackneyContract Hybrid – 2 days per week in office, 3 days work from home£244.79 per day PAYE + 28 days annual leaveFull timeThe postholder will ensure compliance with all relevant legislation, statutory guidance, data protection requirements, and organisational standards, while maintaining high levels of service quality and meeting prescribed timescales. Acting as the operational lead for the Complain ...