Job Description

Adecco / Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Job Title: Senior Software Engineer

Contract: 12-Month Contract to be extended

Location: Windsor Or London - Hybrid (Once a month in office)

Rate: 650 - 700 inside umbrella

Are you a talented software engineer with a passion for AI and cloud technologies? Do you thrive in collaborative environments where innovation is at the forefront? Our client is on the lookout for a Senior Software Engineer to join their dynamic team and help shape the future of contact centre solutions using AWS AI services!

What You'll Do:
As a Senior Software Engineer, you will play a pivotal role in designing, developing, and maintaining cutting-edge software solutions. Your day-to-day responsibilities will include:

• Innovative Development: Utilize AWS AI services, specifically Amazon Lex, to craft engaging contact flows and webchat functionalities.
• Collaboration at Its Best: Work closely with cross-functional teams to seamlessly integrate AI capabilities into our contact center solutions.
• Code with Purpose: Write clean, efficient, and maintainable TypeScript code that drives our software forward.
• Champion DevOps: Implement and advocate for best practices in DevOps, including CI/CD pipelines, automated testing, and infrastructure as code.
• Quality Assurance: Lead and participate in code reviews to ensure our code is top-notch and adheres to industry standards.
• Problem Solving: Troubleshoot and resolve complex technical issues across various areas of the software stack.

What You Bring:
To thrive in this role, you should possess:

• Experience: Proven track record as a Senior Software Engineer or in a similar role.
• AWS Expertise: Strong proficiency in AWS services, particularly Amazon Lex and other AI/ML offerings.
• Tech Savvy: Proficiency in TypeScript and modern JavaScript frameworks.
• DevOps Knowledge: Solid understanding of DevOps methodologies and tools (CI/CD, Serverless, Monitoring).
• Contact Center Familiarity: Experience with contact center technologies and integrations.
• Problem-Solving Skills: Excellent analytical skills with the ability to work both independently and collaboratively.
• Communication Skills: Strong verbal and written communication abilities.

Qualifications:

• Experience with other AWS AI services and tools.
• Familiarity with serverless architectures and microservices.
• Knowledge of security best practices in cloud environments.
• Experience with agile development methodologies.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.