Job Description

Exam Board Admin Assistant
The Open University
Temporary Contract Start date: 26th May- 1st October 2026
14.16 pay rate

Full-time hours 37hrs per week
(9am to 5pm Monday to Thursday & 4:30pm finish on Fridays!)

Hybrid Working - Milton Keynes MK7 6AA (2-3 times on site between Tuesday, Wednesday, Thursday, extra days where required to meet deadlines so must be local to campus).

Pertemps are recruiting for an organised and detail-focused Exam Board Assistant to support The Open University's Business Development Unit during their busy summer peak period.

This is an excellent opportunity for an experienced administrator looking to gain experience within higher education and academic governance. This position offers the opportunity to work within a collaborative and professional environment, supporting essential academic processes that directly impact student progression and award outcomes.

Full commitment to the placement period is essential to support the team through their peak, with full training and ongoing support provided.

The Role
You will support the end-to-end administration of Exam Board activity, ensuring processes are completed accurately, professionally and within required deadlines.
You will also provide wider operational support to help maintain the smooth running of office activities and shared services across the department.

Key Responsibilities

• Coordinate and support the scheduling and administration of Exam Boards for OU-validated provision
• Process and check award lists received from partner institutions, ensuring all student details are accurate and complete
• Update and maintain internal systems, databases and tracking spreadsheets with a high level of accuracy
• Manage workflows and progress documentation through approval stages, ensuring service level agreements and deadlines are met
• Support OU representatives and External Examiners throughout the Exam Board process
• Carry out pre-board checks to ensure documentation and board arrangements are compliant and ready for review
• Record, track and follow up board decisions, ensuring outcomes are logged and processed correctly
• Monitor exceptions, irregularities and complex cases, escalating issues where appropriate
• Maintain accurate audit trails and ensure reports and tracking systems remain up to date at all times
• Coordinate certificate processing and dispatch activities for partner organisations
• Support finance administration processes, including claims processing and repetitive system-based tasks
• Work collaboratively across teams while following established processes and procedures
• Proactively raise queries and seek guidance when required to ensure accuracy and compliance
• Support office operations and general administrative activities as required
• Work collaboratively across teams within a busy and fast-paced environment

Skills and Experience Required

• Previous administration experience, including working with spreadsheets and databases
• Strong Microsoft Office skills, particularly Excel, Outlook and Word
• Process driven, managing repetitive tasks and able to problem solve.
• Ability to learn new systems quickly - Salesforce experience is beneficial.
• High level of accuracy and attention to detail
• Strong organisational and time-management skills
• Ability to prioritise workloads and adapt to changing demands
• Confident working independently and as part of a team
• Professional and approachable communication style
• Ability to handle sensitive information with tact and discretion

Desirable Experienc
Experience within higher education, partnerships or academic administration

If you are a proactive administrator with excellent attention to detail and enjoy working in a structured and collaborative environment, we would love to hear from you. Click 'Apply' today.
Pertemps and The Open University are committed to creating an inclusive environment and welcome applications from candidates from all backgrounds.