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Job Description

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Company Name : Pontoon
3108793718
€21.40 - €21.40 Hour
Contracts
Tipton, West Midlands, United Kingdom
Customer Service/ Call Centre
12-05-2026
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Training Planner

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Job Title: Training Planner

Are you a detail-oriented, organized individual with a passion for training and development? Do you thrive in a fast-paced environment where you can make a real impact? If so, we have the perfect opportunity for you! Our client is seeking a motivated Training Planner to join their dynamic team and help shape the future of training programs.

Pay rate: 21.40 per hour PAYE

Duration: 6 months

Location: Tipton

Working Pattern: Hybrid 3 days per week, Mon - Fri 9am - 5pm or 8am -4pm

Start Date: ASAP

About the Role:
As a Training Planner, you will work closely with a team of dedicated professionals and report directly to the Technical Training Planning Manager. This role is all about ensuring that training programs run smoothly, efficiently, and effectively. Your responsibilities will be diverse, and your contributions will be vital to the success of the organization.

Key Responsibilities:

  • Collaborate with a team of Training Planners and various stakeholders to meet training demands.
  • Accurately deliver KPIs and performance targets while adhering to deadlines.
  • Manage internal and external course bookings, including:

- Scheduling and updating Training Programmes with course dates.
- Coordinating with internal trainers and booking external training providers.
- Booking training rooms to ensure optimal learning environments.
- Creating and issuing course joining instructions for participants.

  • Maintain and update the Learning Management System with precision.
  • Utilize financial systems to process and track supplier payments, ensuring meticulous record-keeping.
  • Provide reception support during peak times, showcasing your excellent customer service skills.
  • Communicate effectively across various mediums to deliver top-notch customer service.

Candidate Requirements:
We are looking for someone who is:

  • Committed to providing exceptional customer service and can effectively communicate with colleagues and clients alike.
  • A team player who can also work independently and is self-motivated.
  • Proficient in Microsoft Word, Excel, and Outlook with a keen eye for detail.
  • Flexible and willing to adapt to assist the Technical Training Planning Manager and team with various training activities.

Why Join Our Team?

  • Impactful Role: Be a key player in enhancing training programs that foster employee development.
  • Dynamic Environment: Work in a fast-paced setting where no two days are the same.
  • Growth Opportunities: Develop your skills and advance your career in training and development.
  • Supportive Team: Join a collaborative team that values your contributions and encourages innovation.

If you're excited about the prospect of shaping training initiatives and providing excellent service, we want to hear from you!

Join us in creating an engaging and impactful training experience for all! Your journey starts here!

Please note if you do not hear back regarding your application within five working days you have unfortunately been unsuccessful currently, but we thank you for your interest.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Apply Now
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