Job Description

Location: Working across offices in Runcorn and Widnes
Hours: Monday to Friday, 9:00am - 5:00pm
Pay Rate: Up to 16.08 per hour

Halton People into Jobs is looking for a passionate and motivated Employment Specialist to join our dedicated Welfare to Work and Health team. This is a rewarding opportunity to support residents across Halton in overcoming barriers to employment and progressing towards sustainable careers.

Working under the direction of the Welfare to Work and Health Manager, you will deliver a bespoke employment support service to individuals aged 16+, helping them seek, obtain and sustain employment through tailored guidance, coaching and practical support.

• Manage a varied caseload of participants aged 16+ using a flexible, multi-channel approach including face-to-face, telephone, video and digital engagement.
• Deliver personalised employment support, advice and guidance to unemployed, economically inactive individuals and those at risk of redundancy or job loss.
• Conduct assessments to identify individual needs, barriers and employment goals, creating tailored action plans to support progression.
• Deliver Job Hubs, CV writing sessions and interview skills workshops.
• Support participants with job searching, applications, work experience opportunities and employability skills development.
• Use CRM and bespoke IT systems to accurately record interventions, progress and outcomes.
• Liaise with employers, training providers, Jobcentre Plus and partner agencies to identify suitable opportunities for participants.
• Carry out "better off in work" calculations to help individuals understand the financial benefits of employment.
• Signpost and refer participants to specialist support services including debt advice, addictions support and wellbeing services where appropriate.
• Work towards service targets and contractual outcomes while maintaining excellent standards of customer support and data accuracy.

We are looking for someone who is passionate about helping people achieve positive outcomes and who thrives in a fast-paced, customer-focused environment.

• Level 3 qualification in a business, employment, training or care-related discipline, or equivalent relevant experience.
• Experience working in employability, training or customer support environments.
• Experience supporting or mentoring individuals, including vulnerable people.
• Knowledge of the local labour market and barriers to employment.
• Excellent communication, organisation and problem-solving skills.
• Strong IT and digital literacy skills, including Microsoft Office and web-based technologies.
• Ability to manage a busy workload and work independently using initiative.
• Experience working to targets and achieving results.
• Flexible approach with the ability to work across Halton and outside normal office hours if required.

• NVQ Level 3 in Information, Advice & Guidance.
• Experience working on government-funded employment or training programmes.
• Experience supporting individuals with disabilities or complex barriers to employment.
• Presentation and representation skills.
• Emotional intelligence and resilience when managing challenging situations.

If you are committed to making a real difference in people's lives and helping residents move towards sustainable employment, we would love to hear from you.

Connect2Halton is a trading style of Halton & Kent Commercial Services LLP- A joint venture between Halton Borough Council & Commercial Services Kent Ltd. Connect2Halton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.