Job Description

PCD270060

Location: London Hybrid or Remote UK depending on business area
Employment type: Permanent Full time

Role overview
We are looking for a Digital Product Manager to set clear product goals, define success metrics, and lead delivery of customer focused digital capabilities. This role suits someone who can balance strategic product thinking with hands on execution, working closely with design, engineering, data, architecture, privacy, risk, and commercial stakeholders. The scope can cover core digital channels, wealth and asset management experiences, and in some environments digital assets and blockchain enabled products.

What you will be responsible for
• Define and communicate product vision, OKRs, and roadmap aligned to business strategy
• Translate business outcomes into a prioritised backlog with clear user stories and acceptance criteria
• Use customer feedback, analytics, and experimentation to validate ideas and improve experience
• Own backlog management and lead agile routines including refinement, sprint planning, reviews, and retrospectives
• Manage cross team dependencies and build partnerships that keep delivery moving
• Identify risks, blockers, and delivery constraints, escalating early and driving resolution
• Define MVP scope and make trade offs based on value, feasibility, compliance, and resources
• Support go to market planning including messaging, launch readiness, and stakeholder communications
• Champion customer first thinking and continuous improvement across the product team
• Track impact post launch and communicate progress and outcomes to leadership clearly

Sectors and product areas this role commonly supports
• Asset Management and Private Wealth client journeys and adviser platforms
• Banking and FinTech customer onboarding, servicing, and digital channels
• Risk, privacy, and regulated product change within Financial Services
• Digital assets products, crypto platforms, tokenised services, and blockchain enabled propositions where relevant
• Global commercial insights and regional rollout programmes across EMEA and US stakeholders

What we are looking for
• Proven experience in digital product management delivering customer facing or internal digital products
• Strong understanding of agile delivery, UX fundamentals, and modern product development practices
• Confident using data and metrics to guide decisions, prioritisation, and product improvements
• Strong stakeholder management with the ability to align different teams and drive decisions
• Clear written and verbal communication, able to simplify complex topics for any audience
• Comfortable operating in fast changing environments with strong delivery focus
• Experience coaching, mentoring, or improving team ways of working is valued

Nice to have depending on the environment
• Financial Services domain experience such as wealth, investments, lending, payments, or regulated operations
• Digital assets or crypto product exposure, including market research, competitor analysis, and scaling products from scratch
• Experience working with privacy, risk, compliance, and governance heavy delivery processes
• Strong experimentation background including A B testing, funnel optimisation, and product analytics

Key success measures
• Clear OKRs and measurable impact on growth, efficiency, and customer experience
• High quality delivery that launches on time with managed risk and strong cross team alignment
• Evidence of customer improvement through adoption, engagement, retention, or NPS style measures
• A roadmap and backlog that stakeholders trust, with transparent progress reporting and decision control

Keywords:
Digital product manager, product owner, roadmap, OKRs, MVP, backlog, user stories, acceptance criteria, agile, scrum, stakeholder management, experimentation, product analytics, customer journey, UX, go to market, privacy, risk, governance, financial services, wealth management, asset management, fintech, digital assets, crypto, blockchain