Job Description

Job Title: Business Support Officer

Location: Ilford

Contract: Temporary

• Hybrid working ( 3 days office based / 2 working from home)
• Monday to Friday 9am to 5pm (1 hour lunch)

Rate: 15.68 hour PAYE (BSO)/ 17.33 Technical Support officer

We have 2 new roles available

One is a Business Support Officer in children's services

Role consists of managing the fostering and adoption panel, this panel is in situ for the approval process of prospective foster carers / connected carers and special guardianship carers.

The administrator is responsible for booking all the panels, ensuring the panel is quorate, collating and distribution of panel paperwork, minute taking at the panel itself, Completing the ADMs (agency decision maker) sheets, recording outcomes on Protocol Files (internal system), Updating Fostering Network.

Each Panel consists of 52 steps, some of which are small and simple tasks (but will be explained more in detail).

Panel is fortnightly meeting, so the way it works, u can take the minutes for one panel and be starting on the next panel, so you are always working on 2 panels at any given time.

The individual will link in with the Fostering Team Manager and the Recruitment Engagement Manager.

Technical Support Officer Safeguarding Team

Minuting Child Protection Conferences. Setting up the conferences, emailing - collating reports from Professionals. Typing up CP Plans / CIN Plans. Updating excel spreadsheets. Working closely with the CP Chair and Social workers. Answering calls and general admin tasks.

Are you an organised and proactive individual with a passion for providing outstanding administrative support? If so, we have an exciting opportunity for you! Our client is looking for a Business Support Officer to join their safeguarding team Ilford

What You'll Do:

• Provide high-quality administrative support to Directors and senior officers.
• Manage calendars, organise meetings, and ensure effective communication.
• Handle a variety of tasks with flexibility and a positive attitude.
• Maintain confidentiality while dealing with sensitive information.
• Contribute to a collaborative and efficient work environment.
• Minute taking at meetings and conferences

Key Responsibilities:

• Act as the first point of contact for service users and external agencies.
• Assist with financial administration, including payments and budget monitoring.
• Maintain accurate records using databases and spreadsheets.
• organise internal and external events, ensuring everything runs smoothly.
• Participate in team meetings and support colleagues as needed.

What We're Looking For:

• Minimum of 2 years' administrative experience.
• Safeguarding experience
• Strong communication skills, both verbal and written.
• Proficiency in MS Office and effective IT skills.
• Excellent customer service abilities and a positive attitude.
• Ability to handle confidential information with discretion.
• Must be a strong minute taker

If you're ready to take on this exciting challenge and make a difference, we want to hear from you! Apply today and bring your enthusiasm and expertise to our client's team.

Ready to make an impact?
Submit your application now!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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