Job Description

Location : York

Our client is seeking a motivated and professional Field Agent - Meter reader to join their growing team on a Temporary Ongoing basis . This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations.

The successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments.

Key Responsibilities

• To accurately read water meters at customer premises, ensuring timely data collection for billing and operational purposes while maintaining a high standard of customer service and safety compliance.
• Visit assigned properties to read meters according to scheduled routes
• Record meter readings accurately using handheld devices
• Identify and report faulty, damaged, or tampered meters
• Note irregularities such as leaks, accessibility issues, or safety hazards
• Ensure all readings are uploaded or submitted within required timeframes
• Provide basic assistance and information to customers when required
• Maintain accurate records and documentation of completed routes
• Follow all health, safety, and environmental policies in the field
• Report access issues, missed readings, or incidents to supervisors promptly
• Support investigations into unusually high or low consumption readings

Candidate Requirements

• Excellent customer service and interpersonal skills.
• Strong verbal communication skills and professional phone etiquette.
• Comfortable using handheld devices, mobile applications, and digital systems.
• Ability to work independently and manage workload effectively.
• Strong attention to detail and problem-solving abilities.
• Must have a full UK drivers licence and access to reliable transportation and be willing to travel between sites.
• Previous experience in a field-based, customer-facing, or operational role is advantageous but not essential.

Role Details :

37.5 Hours per week - flexibility required between the hours of 8am - 8pm

• Candidates must have own vehicle with business insurance
• MOT and valid insurance required
• Comfortable with lone working and distance driving
• Mileage paid at 0.19p PM.

Salary : 13.45 per hour paid weekly .

If you are reliable, proactive, and looking for a rewarding opportunity with a respected organisation, we would love to hear from you.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

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