Job Description

E-Commerce/ Online Sales Assistant

Elland

Monday - Friday: - 9.30 - 18.00 (40 hour per week)

£12.71-£13 per hours

Temporary Ongoing

Overview

This is a hands-on role focused on creating strong product listings, improving search visibility, managing online marketplaces, and supporting sales growth. You will work across platforms including eBay, Amazon, Storefeeder and the company website.

What We Are Looking For

We are looking for a proactive and detail-focused individual who can take ownership of online listings and support ecommerce performance.

You should be commercially aware, comfortable creating high-quality listings, improving visibility, handling customer queries, and contributing to the overall sales process. Ideal for someone who enjoys ecommerce, marketplaces and practical online selling.

E-Commerce/ Online Sales Assistant

Key Responsibilities

• Create, upload and manage product listings across eBay, company websites and online marketplaces
• Write clear, accurate and sales-focused product descriptions
• Research keywords and optimise listing titles for SEO and marketplace visibility
• Improve product pages to increase enquiries, visibility and sales conversion
• Upload, organise and edit product images where required
• Monitor competitor listings, pricing and product presentation
• Respond to customer enquiries quickly and professionally
• Support conversion of online enquiries into completed sales
• Maintain and update listings based on stock availability and changes
• Support the management and maintenance of company websites
• Assist with basic SEO improvements across listings and web pages
• Prepare shipping labels and support picking and packing where required
• Liaise with warehouse and dispatch teams regarding stock and deliveries
• Track sales, returns, refunds and customer activity
• Maintain accurate stock and consumables records using spreadsheets
• Support online promotions, posts, email campaigns and advertising
• Review sales performance and suggest improvements to listings and pricing
• Carry out any additional duties as required within the role

E-Commerce/ Online Sales Assistant

Skills and Experience

Essential

• Previous experience in ecommerce, online sales, marketplaces or product listings (personal selling experience considered)
• Strong written English and attention to detail
• Experience writing product descriptions or online sales content
• Understanding of SEO, keywords and search visibility
• Confident using computers, spreadsheets and online systems
• Ability to manage multiple listings, customer queries and tasks simultaneously
• Experience handling customer enquiries, complaints or returns
• Organised, reliable and able to work independently and as part of a team
• Strong commercial awareness with a focus on increasing sales
• Stock management awareness, including consumables tracking

E-Commerce/ Online Sales Assistant

Desirable

• Experience using Shopify or other ecommerce platforms
• eBay and Amazon seller experience
• Experience using Storefeeder
• Basic photo editing or Adobe Photoshop skills
• Experience with Google Analytics or Google Ads
• Social media or marketplace promotion experience
• Experience with courier booking, shipping and order processing
• B2B or trade sales experience
• Knowledge of recycling or reuse industries
• Familiarity with TV or laptop parts

Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website (url removed) and follow us on LinkedIn.

Consultant - Aleksandra Follert

IndWin

Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!

The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks