Job Description

Floor Housekeeper (Housekeeping Supervisor)

Helping create exceptional guest experiences, one room at a time

Are you someone who takes pride in high standards and loves leading by example? We're looking for a Floor Housekeeper to help ensure our hotel delivers an outstanding experience for every guest, every time.

This is a hands-on role where attention to detail, organisation, and team support come together. You'll play a key part in keeping our rooms and public areas looking their best, while guiding and supporting the housekeeping team to succeed.

What you'll be doing

Ensuring all guest rooms meet our high standards before they're ready to welcome guests

Preparing daily work schedules to help the team run smoothly and efficiently

Checking public areas to maintain a consistently clean and welcoming environment

Supporting stock management, ensuring housekeeping supplies are well organised and available

Training and guiding team members on best practices and use of equipment

Supporting ordering and stock control within housekeeping stores

Keeping housekeeping records and documentation accurate and up to date

Assisting in the linen room when needed

Managing key distribution securely and responsibly

Handling lost property queries with care and professionalism

Stepping up to lead the team in the absence of the Head or Deputy Head Housekeeper

Working closely with Reception to ensure guest needs are met seamlessly

Reporting maintenance issues promptly to keep our facilities at their best

Creating a personal touch by recognising and engaging with guests whenever possible

Supporting guest queries and ensuring they feel welcomed and cared for

Attending training sessions and team meetings to stay sharp and informed

What we're looking for

A keen eye for detail and a passion for maintaining high standards

Strong organisational skills and the ability to prioritise in a busy environment

A team player who enjoys supporting and developing others

Confidence communicating with both colleagues and guests

A responsible and proactive approach to health, safety, and compliance

Why join us?

You'll be part of a supportive team where your contribution really matters. We value professionalism, teamwork, and taking pride in what we do-while also creating an environment where people enjoy coming to work.

Ready to step up?

If you're looking for a role where you can make a real impact and grow your experience in hospitality, we'd love to hear from you.

👉 Apply today and help us create memorable stays for every guest.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people