Job Description

Job title: Programme Manager – Corporate Systems

Department: Digital and Technology

Location: Hybrid working – Birmingham office at least 1 day per week

Contract: Fixed-term contract for up to 2 years for a short-term project or piece of work

Hours: Full-time (37 hours per week)

Salary: £62,000 per annum

Grade: 14

Job Req: ICT72

The role:

As a Programme Manager at the Gambling Commission, you will provide strategic leadership and direction across a defined set of interdependent projects and the associated business change activities.

You will be responsible for the successful delivery of the required outcomes, including the establishment of appropriate governance and assurance, monitoring progress, managing risks and issues and ensuring business readiness for change.

Our offer to you:

- Civil Service Pension, with 28.97% employer contribution

- 26 days’ holiday, rising to 29 days after two years’ service (pro rata)

- Holiday purchase scheme (option to buy up to five extra days annual leave)

- Flexible working & family-friendly policies, including compressed hours

- Ergonomic, fully accessible office, very close to Birmingham New Street Station

- Open, collaborative and people-focused culture

Your responsibilities:

- Develop and clearance of the business case with project leads and SMEs.

- Cascade vision and translate into delivery objectives for the team. Lead the programme to deliver the business case benefits and outcomes.

- Maintain the overall integrity and coherence of the programme and governance framework to support the delivery of each of its projects.

- Create and maintain project delivery frameworks for use by the Commission, ensuring that programmes and projects meet government functional standards and align to central project frameworks.

- Make recommendations and secure resources from senior stakeholders and allocate assigned resources across complex and large-scale programmes and projects.

- Support and manage your team and the wider Project Management community with learning and development to embed good project delivery and practice, providing coaching and mentoring to project professionals across the Commission.

- Oversee risk, issue and dependency management. Ensure mitigations are in place and resolved through negotiated agreement.

- Ensure realisation of benefits for stakeholders through planning and designing and that project outputs meet programme requirements.

- Engage with assurance reviews and support action on recommendations. Organise assurance processes such as gateway reviews, as required.

- Identify and manage stakeholder relationships and highlight need for senior level support. Manage internal and external relationships as appropriate

- Work with project leads and business as usual to ensure dependencies are actively managed, act as an arbiter and enforcer and resolve issues between the various elements of the programme

- Follow the Gambling Commission’s portfolio and project delivery frameworks and contribute towards its continuous improvement.

What we’re looking for:

Essential criteria:

- Experience of managing complex programmes and projects within a dynamic and fast-paced programme environment.

- Understanding of Contract Management, and the importance of working with Commercial in managing supplier relationships to deliver programmes and projects.

- Project Management qualification (i.e. PRINCE2, APM, MSP, P3O) and in-depth understanding and application of PPM concepts and principles.

- Ability to build consensus and influence across a large and often diverse and senior group of stakeholders and develop strategic relationships (internal and external).

Desirable criteria:

- Agile Project Management Qualification (i.e. SAFe Portfolio Management)

- Managing Successful Programmes qualification

- Contract Management accreditation

- Experience of managing business change

- Knowledge of Government Functional Standard for Project Delivery

- Previous experience working in a Regulatory, investigative or Governmental organisation.

Your application:

We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.

To apply for this position, please see the Gambling Commission careers website.

The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Please see our candidate guidance for more information on appropriate and inappropriate use.

The closing date for this role is midnight on Sunday 28th June 2026.

Interviews are expected to be held from Friday 17th July 2026.

Please ensure you have the right to work in the UK before applying, as we are unable to provide visa sponsorship.

About us:

The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.

We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issue licenses to operators. We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry.

Please apply if you want to be part of an organisation that is a force for good