Job Description

Job Specification - Housing Choices Case Officer

Job Title: Housing Choices Case Officer

Employer: Leicestershire District Council

Type: Temporary

Hours: 36.25 per week (Mon-Fri, 09:00-17:00)

Duration: 1 June 2026 - 30 June 2026

Pay: £16.97 - £17.96 per hour

Purpose

To provide housing advice and homelessness prevention support, managing an existing caseload in line with current homelessness legislation.

Key Duties

Manage homelessness and housing options cases

Carry out homelessness assessments and investigations

Provide advice on housing options and support services

Issue decisions under the Homelessness Reduction Act 2017

Work with vulnerable customers to prevent homelessness

Maintain accurate case records using systems such as Jigsaw Requirements

Experience managing homelessness caseloads

Good knowledge of the Homelessness Reduction Act 2017

Housing advice/options experience essential

Experience with Jigsaw preferred

Strong communication and organisation skills

Full UK driving licence required

Able to attend the Coalville office at least twice weekly