Job Description

Join our team and drive real change across East Cambridgeshire! East Cambridgeshire District Council has an exciting opportunity for a Financial Inclusion Officer to join the team.

Location: The Grange, Nutholt Lane, Ely, Cambridgeshire CB7 4EE

Salary: £33,699 - £38,220 per annum, plus benefits

Job Type: Full Time, 3 years fixed term contract

Close Date: Friday 26 June 2026

About Us:

East Cambridgeshire boasts excellent transport links, stunning countryside, vibrant markets, and welcoming communities and it one of the UK's happiest and healthiest places to live.

East Cambridgeshire District Council takes pride in its innovative approach to delivering sustainable and economically driven services that benefit residents, stakeholders, and the environment.

Financial Inclusion Officer – The Role:

An exciting opportunity has arisen for a self-motivated individual to deliver our Low-Income Family Tracker (LIFT) Programme. This role is central to the Council's commitment to reducing poverty and strengthening the financial resilience of local residents.

The Financial Inclusion Officer plays a key role in supporting the Council’s commitment to reducing poverty and increasing financial resilience among low-income residents through the delivery of the Low-Income Family Tracker (LIFT) Programme. The post exists to help identify households entitled to financial support, encourage benefit take-up, and ensure residents are supported to access the help available to them.

Financial Inclusion Officer – Key Responsibilities:

- Deliver the Low-Income Family Tracker (LIFT) Programme, coordinating projects and activities to improve financial outcomes for low-income households across the district

- Proactively engage with identified residents via telephone, email, written correspondence and face-to-face contact to encourage benefit take-up and access to support

- Organise and deliver in-person information and welfare advice events, acting as a key point of contact for residents and stakeholders

- Maintain accurate records of resident engagement, outcomes and benefit take-up, and prepare reports and briefings for managers, elected members and committees

- Represent the Council at the county-wide LIFT working group, promoting best practice and shared learning.

- Build and maintain effective relationships with internal teams and external partners, including voluntary and community organisations, to support joined-up delivery of anti-poverty initiatives

- Ensure all activity complies with data protection legislation, Council policies, and equality and diversity requirements

Financial Inclusion Officer – You:

- Minimum 4 GCSEs at grade 5/B or above, including English and Maths (or equivalent experience)

- Experience of working within or alongside local government, with a clear understanding of the role councils play in improving residents' welfare

- Experience of project delivery and following project management procedures

- Experience of working with vulnerable residents and engaging with a wide range of stakeholders, including staff, elected members and external partners

- Experience of partnership working with external organisations in health, wellbeing or anti-poverty settings

- Experience of producing reports and management information for managers, committees and partnerships

- Knowledge of legislation, guidance and regulations relating to health, wellbeing, anti-poverty and partnership working

- Full driving licence and access to a vehicle

This position is funded by the UK Government’s Crisis and Resilience Fund, and the programme will be delivered in partnership with Cambridgeshire County Council.

Any offer of employment will be subject to a satisfactory Disclosure and Barring Services check.

In return, the council offers a range of benefits including:

- Flexible working

- Childcare scheme (in approved cases)

- Training and development

- Occupational health programme

- Holiday and sickness scheme entitlements

If you are looking to work for an organisation that prioritises environmental sustainability, the Council has made a clear commitment to operate in a responsible and sustainable manner and has recently been awarded the silver accreditation of the Investors in the Environment scheme as well as coming 43rd (out of 164) on the latest national council climate scorecard.

Closing date for completed applications is: Friday 26 June 2026

The selection process will be held week commencing Monday 6 July 2026

To submit your application for this exciting Financial Inclusion Officer opportunity, please click ‘Apply’ now!

Please note that only candidates selected for interview will be contacted by the HR Department with confirmation of an interview. If you have not been contacted by that date, please assume your application has not been successful on this occasion.

The council is an equal opportunities employer and operates a no smoking policy