Job Description

Are you passionate about quality, compliance, and continuous improvement in adult social care?

Do you have experience as a Service Manager, Registered Manager, Quality Manager, or Compliance Lead within a regulated care environment?

We're looking for an exceptional Quality & Compliance Manager to join our Care Team and play a pivotal role in ensuring our services consistently deliver safe, effective, responsive, caring, and well-led care.

This is an exciting opportunity for someone who understands the realities of delivering care services and has the drive to support, challenge, and inspire teams to achieve excellence.

We're looking for someone with experience in quality assurance, auditing, compliance, or service management within adult social care, who has a strong understanding of CQC regulations and inspection frameworks. You'll have a proven track record of developing and implementing service improvement plans, alongside a sound knowledge of safeguarding, the Mental Capacity Act, DoLS, Health and Safety, and wider adult social care legislation.

You will be comfortable analysing performance data, producing meaningful management reports, and using insight to drive improvements. Excellent communication, stakeholder management, organisational, and attention-to-detail skills are essential. Ideally, you'll hold a Level 5 Diploma in Health and Social Care and have experience working across multiple care services. Experience with electronic care planning systems such as Nourish, delivering training and coaching managers, working with external quality assurance frameworks, and using reporting tools such as Power BI would be advantageous.

Regular travel across services required (London and South England)