Job Description

Housing Officer - Harlow

Contract

Hybrid / 2-3 days onsite, 2-3 days work from home

£33.00 ph Umbrella or £26.50 ph PAYE

Full time

The role

• The post holder will be the principal point of contact for tenant and leaseholders in the provision of a comprehensive estate management service ensuring all customers are given help and support in making their tenancies sustainable
• To investigate and take appropriate action in relation to tenancy and estate management enquiries, including anti-social behaviour, harassment, and neighbour disputes, unauthorised occupation of the Council s stock, successions and assignments and breaches of tenancy (excluding rent arrears) and estate related incidents

Requirements

• Knowledge and experience of Housing management gained in local authority, RSL or related organisation, including contact with general public
• Must be willing to work flexible hours to meet deadlines and attend residents meetings if required. Driving license and access to a vehicle or other suitable means of transport
• Knowledge of current housing legislation used to address antisocial behaviour. Understanding of the key aspects of landlord and tenant legislation
• Able to communicate effectively with a wide range of people. Can prioritise tasks against competing demands and deliver to very tight deadlines
• Practical and tactful approach to problem solving. Self-motivated team player

To find out more information please contact Abbie at (url removed)

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.