Job Description

We are looking for an experienced Salesforce Solution Architect with experience of the Salesforce Industries(SFI/Vlocity) platform, within the Insurance domain.

Strong expertise in the Salesforce Platform, including:

Sales /Service Cloud

Experience Cloud

Salesforce data model and security model

Role hierarchy, sharing rules, profiles/permission sets

DevOps, release management, and deployment processes

OmniStudio / Vlocity

Hands-on experience with OmniStudio (Vlocity), including:

OmniScripts

Integration Procedures

DataRaptors

FlexCards

Experience designing digital journeys and guided processes for insurance use cases.

Integration / MuleSoft

Strong experience in integration architecture and MuleSoft (Preferred) .

Experience designing and implementing:

REST/SOAP APIs

Event-driven and batch integration patterns

Real-time and asynchronous integrations

Data synchronisation and middleware orchestration

Ability to define integration patterns, error handling, monitoring, and security controls.

Preferred Skills

Experience with Salesforce Financial Services Cloud or Insurance-specific Salesforce implementations.

Familiarity with CRM Analytics, Salesforce Shield, and data governance considerations.

Knowledge of enterprise architecture principles and integration best practices.

Experience working in Agile delivery environments.

Key Competencies

Strong solution architecture and problem-solving skills

Excellent communication and stakeholder engagement

Ability to lead technical workshops and architecture discussions

Strong documentation and governance capability

Domain – Insurance . Environment : Vlocity/Managed package environment

Ideally – 1 to 2 days/week in London office, but this can be flexible