Homelessness Prevention & Solutions Officer

Job Title: Homelessness Prevention & Solutions Officer
Location: Harrow Council
Employer: Pertemps Recruitment Partnership for Harrow Council
Contract Type: Temporary ongoing assignment, until 31st March 2027
Hours of Work: 37 hours per week
Payrate: 21.23 per hour PAYE

Overview:
Pertemps have an exciting opportunity within Harrow Council for a self-driven and motivated Homelessness Prevention & Solutions Officer to join an expanding team. The role of Homelessness Prevention & Solutions Officer has a competitive pay rate of 18.59 per hour (negotiable). Other benefits include excellent training and support for career development and 21 days of holiday (excluding Bank Holidays).

Main Responsibilities

To take part in the Duty Triage rota and to assist customers through general reception, telephone, and electronic enquiries with appropriate advice.
To deliver intensive, specialist support to homeless clients.
To manage a caseload of people who are currently experiencing a housing crisis and provide a service that seeks to minimise the duration of that crisis.
To understand the complex, multiple needs as well as strengths of those individuals; and develop trusting, non-dependent relationships to improve their confidence and motivation to progress towards their next step in housing
To create individual Personal Housing Plans (PHPs) for everyone in housing need to sustain existing accommodation and/or find new housing, taking account of their circumstances and keeping the plan under review.
To provide some support for individuals through the resettlement process when moving to a new home.

Requirements

Comprehensive knowledge of all core legislation such as the Housing Act 1985, Housing Act 1996 as amended by Homelessness Act 2002, the Homelessness Reduction Act 2017, housing needs issues, related legislation, and case law.
Good working knowledge of housing benefit rules and the supply and demand issues related to public sector and private housing in a London council.
Expert knowledge of homelessness policy and practice
Experience of negotiation/advocacy/mediation.
Experience in effective record keeping including electronically.
Experience in carrying out interviews, investigations, and negotiations.

About Us
For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees.

" Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

" The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)>

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