Job Description

Signature Recruitment are currently supporting a sustainability-focused organisation in Bristol to find a proactive 'Customer Service Advisor' for an immediate start. This role is a 3-month temporary assignment where you'll play a key role in ensuring an excellent customer experience while supporting a busy operations team.

Key Responsibilities

• Act as the first point of contact, managing inbound calls professionally and efficiently
• Handle enquiries from customers and stakeholders, escalating where required
• Maintain accurate records across internal systems and CRM platforms
• Support inbox management and respond to queries promptly
• Assist with document preparation and administrative duties
• Support project coordination, including tracking progress and liaising with stakeholders

What We're Looking For

• Previous call centre, customer service, or administrative experience
• Confident telephone manner and strong communication skills
• Highly organised with excellent attention to detail
• Ability to multitask in a fast-paced environment
• Competent in Microsoft Office and CRM systems
• Proactive, independent, and a strong team player

Location & Working Hours

Bristol

Monday to Friday, 08:00am - 17:00pm (42.5 hours per week)

Fully office-based role

Why Join?

• Opportunity to gain valuable experience within a growing, purpose-driven organisation
• Supportive and collaborative team environment

Call to Action

If you're a motivated Customer Service Advisor looking for your next opportunity, I'd love to hear from you. Please apply today or get in touch with Jasmine at Signature Recruitment for more information.