Job Description

Hotel Receptionist / Front Office Team Member
Location: London
Employment Type: Full-time
PCD280002

Role Overview
A centrally located London hotel is seeking a Front Office Team Member / Receptionist with a sparkling personality.
You are the ‘face of the organisation’, extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
Coordinate with the different departments of the hotel to ensure a wonderful guest experience.
You are a passionate individual, dedicated to continuously improving the quality of the hotel's services.
To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.
To ensure you can best welcome and care for our guests you will need to be fluent in English.
Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first-hand.
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

Additional Information
• Most importantly; you end up in a close-knit team in which your own initiative is greatly appreciated and where the atmosphere is good.
• We believe that colleagues must be able to complement each other and that everyone must be able to be themselves. You get the opportunity to broaden your responsibilities Through training and development, free gym, rewards and recognition.

Benefits
• Free night stays in our UK hotels and 50% discount in any participating restaurants (Terms and conditions apply).
• Discounted hotel rates all over the world in participating hotels.
• Continuously learn and develop yourself with our internal learning academy.
• Support your wellbeing in your professional and personal lives.
• Participate actively in initiatives to build a more inclusive and sustainable world and many more benefits and perks: Our objective is simple: make you grow and give you the spark to unleash your personality.