Job Description

Document Controller

An excellent opportunity has arisen for an experienced Document Controller to join a busy project delivery environment, supporting the controlled management, review, submission and tracking of project information.

The successful candidate will be responsible for managing document control processes across internal and external systems, ensuring information is received, processed, issued and maintained in a compliant, accurate and auditable manner. This role will suit someone with strong attention to detail, excellent organisational skills and previous experience working with Common Data Environments such as Viewpoint, ACC or similar platforms.

Key Responsibilities

Manage document workflows through internal review and approval processes within project systems.

Ensure documents progress through defined workflow stages in line with agreed project requirements.

Validate submission readiness before documents are issued externally.

Manage the submission of project information to external systems in accordance with contractual and customer requirements.

Apply correct metadata, naming conventions, status codes and revision control to all submissions.

Manage formal transmittals and maintain accurate records of information exchange.

Monitor customer responses, including approvals, rejections and comments.

Maintain a complete audit trail of information shared with external parties.

Ensure document status, metadata and versioning remain aligned across internal and external systems.

Maintain document registers and accurate tracking of controlled project information.

Support compliance checks, audits and information assurance activities.

Identify and return non-compliant information for correction where required.

Produce reports on submission status, approvals, outstanding actions and overdue items.

Support project teams with guidance on workflows, submissions, document standards and correct system use.

Identify recurring issues and support improvements to document control processes.

Support onboarding, offboarding and access control processes to ensure information is managed through approved routes.

About You

The ideal candidate will have:

Previous experience in a Document Controller or information management role.

Experience using CDE/document management systems such as Viewpoint, ACC or similar.

Strong understanding of document control workflows, revision control, metadata and naming conventions.

Excellent attention to detail and a structured approach to managing information.

Ability to work with project teams, delivery teams and wider stakeholders.

Strong communication skills and the confidence to challenge non-compliant submissions.

Good reporting, tracking and administrative skills.

Experience working in construction, infrastructure, engineering or a project-led environment would be advantageous.

What’s on Offer

This is a strong opportunity to join a professional project environment where accurate information control is essential to successful delivery. The role offers the chance to work closely with delivery teams, support compliance and improve document control processes across live projects.

Reporting to: Head of Document Control