Job Description

Tour Guide
Location: London
Employment Type: Full-time and Part-time
Pay: £31 per hour
PCD280074

Key Responsibilities
• The tour highlights include a visit to the home changing room, indoor running track, walking the players tunnel and panoramic views into the stadium. The Tour currently operates as multi-media tour, either self-guided or with a tour guide depending on the time of year and the stadium operations. There is also the option for a private VIP Tour or Legends tour for those wanting a more in depth and personalised experience.
• We are looking for Tour Guides to join our current team. Tour Guides will also form a part of the Tour Experience Maker team who deliver the full tour support throughout our customers visits. Private Tour Guides give a more personalised tour to groups around the venue and should be able to confidently communicate with groups of up to 30 visitors.
• More about you.
• The ideal candidate will be a confident public speaker with the ability to absorb knowledge and reiterate to visiting guests in an attention-grabbing manner, is passionate about customer service and well organised, and preferably will have some experience as a Tour Guide. A passion for West Ham, Athletics, the London Stadium (or all 3!) would be a benefit but not essential.

Role Overview
This role is offered on a casual worker agreement basis with most events taking place at weekends and/or in the evening.
Pay.