Job Description

Product Specialist – Graduate Considered
Location: Watford
Employment Type: Internship
Pay: £35,000–£58,000 per year
PCD280081

Skills and Experience
• A minimum of a 2.1 bachelors from an internationally renowned University in a STEM or Law related discipline.
• Basic scripting knowledge in programming language or Bash.
• Excellent customer-facing skills.
• You have a sales spark - while this role isn't a focussed sales role, this is required due to the nature of the role.
• A motivated self-starter with a problem-solving attitude.
• Strong aptitude for picking up technologies.
• Ability to work with autonomy and as part of a team.
• Great communication skills with fluent spoken and written English.

Role Overview
An opportunity is available for an experienced product specialist – graduate considered to support a busy and professional team.

Key Responsibilities
• You will be the main point of contact and liaise with clients, internal teams (predominantly the tech team).
• Manage live customer projects from planning to final review.
• Provide customer training to new and existing customers.
• Deliver workflow advice to customers using the product.
• Identify significant new projects.
• Basic troubleshooting, and escalation of issues to the tech team.
• Gain an in-depth understanding of the company’s technology so you can advise customers how to import/export data.
• Provide updates to the management team on accounts.
• What this offers.
• Working for an industry-leading software company who have a fantastic track record of successfully hiring and training graduates.
• An exciting opportunity supporting projects on a machine learning platform.
• A good remuneration and benefits package.

Keywords: Entry-Level / Trainee / Graduate / Technology Solutions Specialist / AI Product Expert / Customer Success Specialist / Product Relationship Manager / Technical Sales Consultant / Product Advocate / Client Solutions Specialist / Technology Integration Specialist / Customer Engagement Specialist / Solution Architect / Software Engineer / Product Consultant / Customer Experience Manager / Technology Specialist / Product Liaison Officer / Sales Support Specialist / Implementation Consultant / Customer Technology Advisor / programming language / Bash.

Additional Information
• Salary: Negotiable + bonus + healthcare, pension etc.