Job Description

Sales Development Representative - SaaS SDR - London area
Location: London
Employment Type: Internship
Pay: £36,000 per year
PCD280083

Key Responsibilities
• Collaborate with Marketing to nurture leads through events, industry reports and outbound content.

Benefits
• The organisation places high importance on work-life balance and flexible working hours - as recognised by Flexa, placing 16th overall for work: life balance in 2025!
• Flexible, hybrid approach to working; split your time between the office and home.
• You get to be part of a fun, driven and supportive team.
• Gift on your birthday.
• Annual Summer and Christmas parties.
• Excellent development opportunities and a great company culture.

Role Overview
Sales Development Representative – UK.
The organisation: The Low-Down.
Why we’re proud.
• 2024 CX Awards Winner, ‘Best Mid-Market Contact Center Platform’.
• The organisation was recognised as the 'most innovative European-founded CCaaS provider' and top 3 globally by the organisation in 2023.
• Best Practices Company of the Year 2023.
• Consistently high the organisation rating.
• We are working with the organisation on salary benchmarking, to ensure pay equality and market competitiveness.
Key Data Points.
• €57m revenue in FY 2024 (up from €50m in 2023).
• Currently ~300 employees.
• Used by more than 1100 businesses across 40 countries.
• Servicing ~60,000 customer service agents on a daily basis + 800 million customer interactions yearly.
As we continue to expand our market share in the UK, we are looking for a Sales Development Representative (SDR) who will support our existing team of 4 Account Executives, by partnering with them to map the market, understand target companies and buyer personas, and hopefully convert cold outreach into genuine interest from companies who are viable the organisation customers.
This role is available due to an internal promotion from SDR to Account Executive, so we hope the same will come for any future SDRs that join the business.
• Engage with potential business customers through a variety of channels like the organisation, Phone, Email + other automated outreach tools to gain their initial interest and book demos for the Sales Executives, who will then go into more detail and hopefully close the deal!
• Learn how to sell AI driven technology.
• Understand our ICP (Ideal Customer Profile) and Go-To-Market strategy, to ensure you are targeting the right prospects.
• Partner closely with Sales Executives to create joint account plans, product demonstrations and close revenue for the company.
The must haves.
• You must have native-level fluency in English.
• Driven, money-motivated and intelligent.
The nice to haves.
• Co-piloting SDR AI agents or AI platforms.
• Groove or other cadence management systems.
• Cognism, Hunter or similar scraping tools.
• Customer relationship management platform.
• The organisation Sales Navigator.

Skills and Experience
• With 25 years’ experience since our foundation in Norway, we’re already #1 in the Nordics, growing rapidly in the UK and expanding into the Netherlands and Finland in 2024, but our ambition is to become the clear European market-leader in the coming years.
• MEDDPICC (Metrics, Identified Pain and Identifying Potential Champion) qualification combined with Challenger Sales methodology, to ensure that the prospects you are engaging with have the potential to convert into a closed deal.
• You should be a driven and confident individual, willing to learn from your setbacks. Previous B2B experience including outbound cold-calling is a must for this hire, even if not purely in a BDR/SDR role.
• You must be resilient and target and/or money motivated, but the rewards are plentiful, as is the opportunity for career development.
• Commercial experience in a b2b setting, with experience and proven success in cold-calling and prospecting.
• Experience with AI technology or SaaS.
• CCaaS, CX or relevant industry experience.
• SDR/BDR/Outbound B2B Sales experience.
• We will, however, consider those with limited experience with the right attitude and traits.

Additional Information
• Applicants must have the right to work in the United Kingdom.