Job Description

Lincat – Export Administrator

12 Month Fixed Term Contract

About Us

Lincat is a thriving manufacturing business, one of the world's leading names in commercial catering equipment with over 50 years’ experience delivering world-class innovation and product quality to its extensive customer base. Our company manufactures 50,000 products each year and exports to over 80 countries. We have great products, great people and great customers.

About the Role

We are looking for an Export Administrator to join our Logistics team at Lincat within the Distribution department. You will be responsible for coordinating and supporting all administrative aspects of the company’s distribution operations. This includes managing shipment documentation, maintaining inventory and delivery records, ensuring compliance with company policies and providing clerical and logistical support to the outbound logistics team. The role ensures that products are distributed accurately, efficiently, and on schedule across the UK and worldwide.

Hours of work

This role is based on 37.5 hours per week, working Monday to Friday.

Key Areas of Responsibility:

* Prepare and manage accurate export documentation (e.g., commercial invoices, packing lists, certificates of origin, shipping instructions).

* Coordinate shipments with freight forwarders, couriers and logistics partners.

* Monitor and track outbound shipments to ensure on-time delivery and meet customer expectations.

* Ensure compliance with international trade laws, sanctions and export controls (e.g., Incoterms, HS codes, customs declarations).

* Responsible for the preparation of all relevant documentation, following Chamber of Commerce regulations to ensure goods can clear customs without delay and are dispatched in line with customers’ requirements.

* Liaise with internal departments (Sales, Production, Warehouse, Spares) to confirm product availability, prepare pallets and shipping readiness.

* Maintain detailed shipping records and logs for audit and reporting purposes.

* Manage customer communications regarding shipment status, delays and documentation needs.

* Support the resolution of issues related to customs holds, damaged goods or transportation delays.

* Optimise export processes for cost, efficiency and accuracy.

* Stay updated on regulatory changes and logistics trends impacting international trade.

Essential Skills and Knowledge:

* Proven experience in export coordination, logistics or international shipping

* Knowledge of international shipping regulations, Incoterms and customs procedures

* Strong organisational and communication skills

* Proficient in Microsoft Office and logistics software

* Ability to manage multiple shipments and deadlines in a fast-paced environment

* High attention to detail and accuracy

* Strong problem-solving, decision-making and prioritisation skills

* Good time management and ability to work under pressure

* Customer service focused with strong team and cross-functional collaboration skills

* Self-motivated, able to work on initiative with minimal supervision

* Commitment to continuous improvement, identifying opportunities to enhance efficiency and performance