Job Description

Support Worker - Complex Care (Female)

Location: TN13

Shifts: 8AM: to 8PM

About The AICS Group

The AICS Group is a specialist provider of community-based rehabilitation and complex care, supporting individuals with conditions such as brain injury, cerebral palsy, spinal cord injury, and learning disabilities.

We are committed to delivering person-centred, outcome-focused care, enabling our clients to live as independently as possible within their own homes and communities.

About the Role

We are currently seeking a dedicated and experienced Team Leader / Rehabilitation Support Worker to support old Female client living in the TN13 area.

This is a highly rewarding opportunity to work within a dynamic multidisciplinary team (MDT), supporting a young individual with complex needs through a structured rehabilitation pathway.

The role focuses on neurorehabilitation and spinal injury support, bridging the transition from hospital to home. You will play a key role in delivering tailored care plans, promoting recovery, and enhancing the client's independence and quality of life.

Key Responsibilities for Support worker

• Deliver high-quality, person-centred care in the client's home
• Support rehabilitation programmes and therapy goals
• Assist with manual handling and mobility support
• Administer and monitor medication safely
• Work collaboratively with healthcare professionals and therapists
• Monitor progress and report changes in condition
• Provide emotional and psychological support to the client
• Help prevent complications and promote long-term wellbeing

Person Specification

Support worker Essential Skills & Experience

• Experience supporting individuals with spinal cord injuries and complex needs
• Support worker should have strong manual handling skills
• Experience in medication administration and monitoring (hospital/ICU background desirable)
• Understanding of rehabilitation and recovery pathways
• Excellent communication and interpersonal skills
• Good IT and documentation skills
• Ability to work independently within a client's home
• Willingness to learn, adapt, and take feedback

Desirable for Support worker

• Experience supporting clients in community-based settings

What We Offer to Support worker

• Flexible working patterns (full-time & part-time opportunities)
• Competitive pay rates
• Comprehensive training including:
• Mandatory training
• Brain injury and rehabilitation training
• Medication training
• Client-specific induction
• Ongoing professional development tailored to client needs

Additional Information

• This role is subject to an enhanced DBS check
• Equality Act 2010: Gender is a genuine occupational requirement (Schedule 9, Paragraph 1)

Why Join Us?

This role offers a unique opportunity to make a real difference in someone's life, supporting their recovery journey and helping them achieve greater independence in a supportive and professional environment.