Job Description

Early Intervention Coordinator/Community Services Safe Return

Location - Bowburn head office Covering South Tyneside area. Community Based

Hours: 8:45am-16:45pm Monday to Friday

Salary:£25.877.80-£34,240

Contract: Fixed Term till 31st March 2027

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About the Role

The role will work within the suite of Community Diversion projects, supporting young people referred by the police for missing episodes. The role will provide person-centred structured interventions over a 12-week period, to improve outcomes for young people and prevent/reduce further missing episodes. The role will work with the police and partner agencies to ensure holistic support for young people to meet their identified needs.

What you'll do;

* Manage a caseload of young people referred by the police for missing episodes, providing structured interventions of support aimed at preventing further missing episodes.

* Use person-centred early interventions to address immediate issues for example behaviour management techniques, harm reduction, substance misuses, parenting support, and school attendance, ensuring that our practice reflects that people are truly listened to and are kept at the heart of all decision-making.

* Build a therapeutic and trusting relationship with the service user and use active strategies to facilitate change, including communicating empathy, developing relationships, identifying different types of support, and reducing conflict.

* Complete high quality person-centred assessments, including liaising with family members, significant others and professionals/ agencies as appropriate, and develop person-centred support plans to identify how individual service user needs will be met, and how they will achieve sustained outcomes

* Complete and review robust Risk Assessment and Management plans to identify risk levels and factors as well as strengths and assets that can support individuals to reduce risk.

* Work as part of a team providing cross provision/ service support where reasonable and attending regular team meetings.

What you'll need to succeed within the role;

* Level 3 Diploma or working towards Youth Work Practice, or equivalent work experience with Children and Young People (essential)

* Full transport and access to a vehicle as you will be required to travel across the South Tyneside area.

* Proficient in Microsoft Outlook Office programmes

* Experience of and ability to manage a caseload of service users (essential)

* Experience of completing service user assessments including comprehensive risk assessments and support plans. (essential)

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

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27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

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Pension scheme with 4.5% employer contribution, matched up to 6.5%

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Life assurance (3× annual salary)

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Enhanced sick pay and family-friendly pay

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Birthday leave and the option to buy up to 5 extra days’ annual leave

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Professional fee reimbursement for relevant qualifications

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24/7 online GP access and Employee Assistance Programme

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Recognition and long service awards via our Way to Go and Aspirations portals

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£500 Recommend a Friend bonus

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Cycle to Work scheme and Credit Union membership

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Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

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Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team