Job Description

Join Our Team as a Rent Transactions Co-ordinator!

Are you a detail-oriented finance professional with a passion for rent accounting? Do you thrive in a dynamic environment where your analytical skills can shine? If so, we have the perfect opportunity for you!

Position: Rent Transactions Co-ordinator
Location: Hybrid 1 day a week in Middlesborough
Division: Finance
Duration of contract: 4 weeks intially but could be extended

Your Role in a Nutshell:
As a Rent Transactions Co-ordinator, you will play a vital role in supporting the delivery of a comprehensive rent accounting service for our organisation and its subsidiary companies. Your expertise will ensure smooth processing of customer payments across various tenure types and the management of customer account postings, all while adhering to service standards and deadlines.

What You'll Be Doing:

Delivering Rent Accounting Services:

- Maintain and deliver comprehensive rent accounting services in line with company procedures.

- Process payments and reconciliations for Housing Benefits, Universal Credit, and Supporting People within established timeframes.

- Download third-party file extracts for local authorities with precision.

Maintaining Financial Data Accuracy:

- Raise rent debits across property groups and generate reports for system interfaces.

- Collaborate with ICT staff to coordinate computer processing routines and financial database integration.

Processing Customer Transactions:

- Handle customer refunds and account adjustments while ensuring accurate financial records.

- Reconcile payment and transaction files to bank statements, investigating and resolving anomalies.

Managing Stakeholder Relationships:

- Liaise with external stakeholders, including Local Authorities and Departments for Work and Pensions.

- Work collaboratively across the finance division and the wider organisation to ensure effective service delivery.

Maintaining Property Information Systems:

- Ensure accurate maintenance of property databases including tenancy and stock changes.

- Collaborate with sales, legal, and homeownership teams for processing new sales and acquisitions.

- Provide guidance to Rent Accounting Administrators in daily processes.

What We're Looking For:

Qualifications:

Relevant qualifications or equivalent demonstrable experience in rent accounting.

Essential Skills & Experience:

• Proven experience in rent accounting processes.
• Comprehensive knowledge of rent accounting and debit control principles.
• Advanced proficiency in Microsoft Excel and effective use of IT systems.
• Excellent investigative and analytical skills with meticulous attention to detail.
• Ability to prioritise effectively and meet tight deadlines.
• Strong communication, negotiation, and influencing skills when engaging with stakeholders.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.