Job Description

Are you an experienced housing professional looking for your next opportunity to make a real impact in local communities?

We are seeking a proactive and confident Tenancy Management Officer to join one of our Liverpool based social housing clients on an interim basis working to support neighbourhoods across Liverpool, Runcorn and Widnes.

Your new role

You'll be responsible for delivering a high‑quality tenancy and estate management service, ensuring safe, sustainable and well‑managed communities. This is a fast‑paced role where no two days look the same and you'll be trusted to manage your workload independently while delivering excellent customer service.

Day to day, you will:

Manage a patch of general‑needs properties across the region

Conduct tenancy sign‑ups, reviews, and sustainment work

Respond to and manage low‑level ASB cases, breaches and tenancy issues

Carry out estate inspections and identify improvements

Work closely with internal teams, external partners and local agencies

Support vulnerable tenants to maintain their tenancies

Ensure compliance with policies, procedures and legislative requirements

What you'll need to succeed:

Previous experience in tenancy or neighbourhood management

Strong knowledge of housing legislation and best practice

Confidence managing ASB, safeguarding concerns and tenancy breaches

Excellent communication and case‑management skills

A proactive, community‑focused approach

Ability to travel across Liverpool, Runcorn and WidnesWhat you'll get in return

Immediate start with a respected housing provider

Supportive team environment

Competitive hourly rate

Opportunity to make a meaningful difference to local communitiesWhat to do now

If you're ready to take on a rewarding interim role and can start at short notice, we'd love to hear from you. Apply today to be considered.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)