Job Description

Who we are:

Triodos Bank is a sustainable bank dedicated to supporting positive social, environmental, and cultural change. We provide a range of banking services for customers who want to use their money consciously, and we only finance projects that benefit people and the environment. We're also a certified B Corporation, underscoring our commitment to responsible business practices

The role:

At Triodos Bank, our workplace is more than just an office - it's a space that supports our mission of making money work for positive social, environmental, and cultural change.

As a Workplace Assistant, you will play an important role in creating a welcoming, well-organised, and smoothly run environment for co-workers, visitors, and partners. Through your day-to-day support, you will help ensure our workplace reflects our values of care, collaboration, and sustainability.

This role is based at our Bristol Head office

Key Responsibilities:

• Maintain and clean coffee machines, replenish kitchen supplies, and manage accurate inventory records with regular stock checks.
• Process and record all stock movements promptly, ensure timely replenishment, and support cost control by reducing waste.
• Oversee mail and courier services, including tracking deliveries, maintaining confidentiality, and arranging outgoing shipments.
• Set up meeting rooms according to bookings, reset spaces after use, and ensure shared areas remain clean and functional.
• Provide reception cover, issue access passes, and support visitor management in line with security procedures.
• Coordinate cleaning activities, conduct audits, and ensure high standards of hygiene and compliance are maintained.
• Liaise with contractors, monitor their work, and ensure adherence to health and safety regulations and site protocols.
• Maintain accurate records and generate reports for inventory, mail, cleaning, and contractor activities to support compliance and operational oversight.

What We Are Looking For:

You will have experience in facilities management, office administration, or workplace services, gained in roles such as reception, mailroom coordination, cleaning supervision, contractor liaison, inventory control, or basic maintenance. Ideally, your background will include exposure to office, retail, or hospitality environments.

You will demonstrate strong organisational and multitasking skills, the ability to manage contractors and service providers, and a commitment to health, safety, and data protection protocols (including GDPR). Excellent communication and interpersonal abilities, along with basic IT skills (such as MS Office or workplace management software), are essential. Qualifications in Facilities Management, Business Administration, or Health and Safety/First Aid are desirable.

What We Offer:

You will receive an hourly pay rate of £13.45 in recognition of your skills and contributions. We are committed to diversity and inclusion, and encourage applications from candidates of underrepresented and neurodiverse backgrounds. If the role interests you and you believe you could add value, please apply - even if you don't meet every requirement. You could be exactly what we need.

Triodos may close this vacancy once enough applications have been received, so please apply as soon as possible if you're interested.

Closing Date 23/06/2026