Job Description

We are looking for an experienced Site Supervisor to lead and oversee cleaning operations across multiple sites, ensuring high standards of service delivery and customer satisfaction. This is an excellent opportunity for a proactive and customer-focused supervisor who thrives in a fast-paced facilities management environment. Location: Travelling between Glasgow (G21 1AA) & Edinburgh (EH11 4YY) Mail CentresWorking Hours: 37.5 hours per week start times usually between 6am - 8am.Working Days: Monday - Friday, Saturday & Sunday may sometimes be required.Pay Rate/Salary: £14.31 per hour - £27,900 per yearType of Role: Temporary to PermanentKey Responsibilities

• Supervise and support Cleaning Operatives across 2 sites
• Ensure cleaning standards meet contractual and compliance requirements
• Manage staffing levels, overtime, absenteeism, and resource planning
• Conduct site inspections and implement action plans where required
• Monitor soft services performance including waste, pest control, and grounds maintenance
• Support cost control initiatives for consumables and materials
• Maintain strong customer relationships and resolve escalated FM issues
• Ensure compliance with health & safety policies and procedures
• Coach, train, and develop team members to maximise performance

• Proven supervisory experience within the cleaning or Soft FM industry
• Strong knowledge of cleaning standards and methods (BICS preferred)
• Excellent communication and customer service skills
• Confident using IT systems, apps, Microsoft Word, and Excel
• Strong understanding of health & safety legislation
• Able to motivate teams and drive continuous improvement
• Must have access to transport to travel between the 2 sites.