Job Description

We are seeking a dedicated Highways Communication Officer for a contract position. This role focuses on developing and delivering effective communication strategies within the highways sector, particularly for resurfacing programmes. You will coordinate closely with the Planned Maintenance team and various stakeholders to ensure clear and accurate dissemination of information.

Key Responsibilities:

Develop and deliver communication plans for resurfacing programmes

Coordinate with the Planned Maintenance team

Gather accurate, up-to-date information on programmes, phasing and sequencing of works, material selection, risks, and delays

Engage with key stakeholders including local councillors, MPs, emergency services, businesses, and public transport operators

Provide advance briefings and attend meetings with the highways delivery team

Write clear, accessible content for council website updates, social media posts, press releases, and resident letters

Act as a communication link between the public and the highways team, responding to social media messages and phone enquiries

Preferred Experience:

Background in highways-related communications

Experience managing public "drop-in" events and community engagement sessions

Full UK driving licence and access to own vehicle

Willingness to visit various sites and deliver information leaflets

Skills and Qualities:

Ability to multi-task, plan workload, and manage conflicting priorities

Capability to work in a high-pressured environment

Political awareness in handling communications

Error-free attention to detail

Highly organised and adaptable

Proficiency in escalating and resolving issues swiftly

Consistent and measured response to challenging complaints and customers

Expertise in stakeholder management and communication

If you possess strong communication skills, a background in highways, and a proactive approach to stakeholder engagement, we invite you to apply for this exciting role. Join REED SPECIALIST RECRUITMENT LIMITED and contribute to our successful delivery of highways projects