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Job Description

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Company Name : Staffline Driving
3128232567
€12.71 - €22.97 Hour
Others
Radcliffe, Greater Manchester, United Kingdom
Transport/ Logistics
24-06-2026
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Customer Service Clerk

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Staffline is recruiting for a Transport Clerk, working for our client based in Radcliffe, Manchester.

Monday to Friday 08:00 to 16:00

PAYE Rates are Per Hour:
Weekdays - between 6am - 6pm £12.71 between 6pm and 9:30pm £13.18
Weekday lates - 6pm and 9:30pm £13.18
Weeknight - between 9:30pm to 6am £14.38 an hour
Saturday Day - between 6am and 6pm £22.97
Saturday day lates - between 6pm and 9:30pm £14.38
Saturday night - between 9:30pm and 6am £15.58 per hour

Shift Premiums:
- 10% Late Shift Premium (16:00 - 22:00)
- 20% Night Shift Premium (22:00 - 04:00)
- 10% Weekend Shift Premium
- Overtime is payable at OTx1.25

Our client is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates from diverse communities and a variety of industry sectors.

Your Time at Work
The candidate will be working in a dynamic transport environment situated in a transport office, coordinating the administration activities that will accompany the movements of products across the United Kingdom.
The right candidates will have the potential for career progression.
Main accountabilities to include but not be limited to:
- Plan, organise and control activities related to transportation
- Lead communications between Transport and customer service regarding late and failed deliveries along with operational updates.
- Monitor the Transport CSS system and reply to queries in a timely fashion.
- Escalate complaints on the CSS system to FLMs to investigate.
- Monitor Group WhatsApp chats and reply to any queries in a timely fashion , escalating where needed.
- Log cage collection request.
- Send 2 hourly operational update to the wider business.

Our Perfect Worker
The ideal candidate will have the following skill base:
- Experience in Microsoft applications essential
- Previous office work is essential
- Telephone communications
- One to one communication with Drivers
- Good command of English language is a necessity
- Ability to remain calm under pressure
Interviews will be held immediately.

Key Information and Benefits
- Competitive rates of pay
- Temp to perm possibilities
- The right candidate will have the potential for career progression
- The role offers overtime

JOB REF - D1DHLB

About Staffline
Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you.
We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you.
Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer.
Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

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Sterling House, East Wing, Suit 310E, Langston Road, Loughton, IG10 3TS.

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