Job Description

Digital & Technology Programme Manager – Local Government

Location: Southwest London (Hybrid – 1–2 days per week onsite)

Contract: Initial 6 months (likely extension)

Rate: Competitive (Inside IR35)

Overview:

Our local authority client is seeking an experienced Digital & Technology Programme Manager to join their Digital & Innovation team, leading a broad portfolio of enterprise technology and business transformation projects.

While Housing is becoming an increasingly strategic area, the majority of the programme covers digital transformation across Planning, Public Protection, Public Realm, Highways, Land Charges, Parking and Corporate Services. The successful candidate will inherit several live programmes while initiating and delivering new projects from inception.

This is an excellent opportunity for someone who thrives managing multiple stakeholders, suppliers and technology workstreams within a complex local government environment.

The Role:

You will be responsible for delivering a portfolio of digital programmes focused on modernising core council services through the implementation and optimisation of business-critical systems.

Current initiatives include:

Ongoing optimisation following a major IDOX implementation

Delivery of Alloy-related projects

Multiple smaller digital transformation projects across council services

Housing Allocations optimisation using Unity (Home Connections)

Leading the technology options appraisal for systems supporting Merton's expanding new-build housing programme

Managing new digital initiatives from business case through to successful deliveryKey Responsibilities

Lead end-to-end delivery of complex Digital & Technology programmes

Manage multiple concurrent projects across several council departments

Own project governance, planning, risks, budgets and reporting

Build strong relationships with senior stakeholders and service leads

Manage third-party suppliers and software vendors

Drive successful user adoption and organisational change

Ensure projects align with governance, procurement and data standards

Deliver programmes using both Agile and Waterfall methodologiesEssential Experience

Proven Programme or Senior Project Management experience within Local Government

Strong Digital Transformation delivery background

Experience delivering enterprise software implementations

Excellent stakeholder engagement at senior leadership level

Supplier and contract management experience

Knowledge of Local Government governance and procurement

Experience managing multiple workstreams simultaneouslyDesirable Experience

IDOX implementation or optimisation projects

Alloy case management platform

Housing systems, particularly Unity (Home Connections) or similar allocations platforms

Planning, Public Protection, Highways, Parking or Land Charges systems

Case management and line-of-business applications

Digital transformation within Housing servicesOne stage interview