Job Description

2nd Line Service Desk Analyst - Managed Services
£41k – £46k a year
PCD300102

2nd Line Service Desk Analyst - Managed Services Connectwise, M365, server operating system, public cloud platform, identity and access management platform, Networking, firewalls, switches, WAP, VPN My client is a well established yet fast growng MSP based in London that is in the market for a proven 2nd Line Service Desk Analyst ideally coming from a MSP setting. As 2nd Line Service Desk Analyst you will be a natural troubleshooter with a proven background in supporting escalated tickets. The 2nd Line Service Desk Analyst will have a broad and solid range of technical skills covering tech such as Connectwise, M365, server operating system, public cloud platform, identity and access management platform, Networking, firewalls, switches, WAP, VPN. This is a fast paced MSp environment and as such you will be comfortable working in a pressurised yet fun and dynamic environment. Along side your technical competency you will be an outstanding communicator driven by client satisfaction and ltop class levels of customer service. This is an office based role (SW8). 2nd Line Service Desk Analyst - Managed Services Connectwise, M365, server operating system, public cloud platform, identity and access management platform, Networking, firewalls, switches, WAP, VPN Connectwise, M365, server operating system, public cloud platform, identity and access management platform, Networking, firewalls, switches, WAP, VPN Connectwise, M365, server operating system, public cloud platform, identity and access management platform, Networking, firewalls, switches, WAP, VPN the organisation Recruitment acts as an employment business with regards to this permanent job opportunity.Regards the organisation Recruitment Ltd