Job Description

Business Analyst

Rate: Up to £310 per day (Inside IR35)

Clearance: BPSS

Location: Birmingham, Blackpool, Leeds, Manchester, Newcastle upon Tyne, Glasgow and Sheffield.

On-site: Approx. 40% (subject to client confirmation)

Travel: Potential travel once per sprint

Key Responsibilities

• Analyse policies, governance frameworks and processes to assess the current state of the CDO portfolio.
• Map services, users, pain points and business outcomes.
• Produce service maps, outcome maps, and as-is/to-be process maps.
• Translate governance and policy requirements into user-centred product definitions and operational workflows.
• Gather, refine and document detailed business requirements.
• Ensure traceability between products, user needs and measurable outcomes.
• Engage with stakeholders across business and technical teams.

Essential Skills

• Proven Business Analyst experience within transformation or change programmes.
• Strong process mapping and requirements gathering skills.
• Experience with service mapping and outcome-based analysis.
• Ability to translate complex policies and governance requirements into practical solutions.
• Excellent stakeholder engagement and workshop facilitation skills.
• Experience working in Agile environments.

Desirable

• Experience within Data & Analytics, Data Platforms or Data Operations environments.
• Public sector or regulated environment experience.
• Knowledge of service design and user-centred design principles.