Job Description

Product Manager

Location: Remote (occasional ad hoc travel to Telford - very rare)

Contract Length: Initial 4-month discovery phase (with strong likelihood of extension)

Security Clearance: BPSS required

Rate: £530 per day inside IR35

Role Overview

We are seeking an experienced Product Manager to support the HMRC One Login programme. This role involves managing one or more digital products or services, operating with a high degree of autonomy to shape product direction, prioritise delivery, and ensure alignment with user needs, policy, and business outcomes.

Key Responsibilities

Product Ownership & Delivery

Own and manage the product backlog, defining and prioritising user stories aligned to programme outcomes

Ensure delivery meets agreed acceptance criteria and user/business needs

Collaborate closely with Delivery Managers to ensure plans, milestones, and outputs are achieved

Stakeholder Engagement

Engage with HMRC, Capgemini, and wider stakeholders to capture requirements and manage expectations

Build strong relationships and influence decision-making through clear communicationUser & Business Focus

Translate business requirements into well-defined product deliverables

Use data, research, and user feedback to shape product direction and optimise outcomes

Ensure alignment with GDS standards and HMRC user-centred design principlesAgile Product Management

Operate effectively within Agile environments (Scrum/Kanban), applying lean practices

Work closely with cross-functional teams to remove blockers and maintain delivery momentumGovernance & Assurance

Track and report on deliverables to ensure they meet acceptance criteria

Contribute to governance activities, reporting, and programme-level decision-making

Required Experience

Proven experience as a Product Manager within the UK Public Sector (ideally HMRC, DWP, or GDS-aligned)

Strong background in Agile delivery environments (Scrum/Kanban)

Experience working within large System Integrators (e.g., Capgemini)

Ability to translate user needs into clear, deliverable outcomes

Experience working within SOW-driven, outcome-based engagementsTools & Environment

Jira / Confluence for backlog management and delivery tracking

Agile, multi-disciplinary teams (engineering, design, QA, BA)

Governance aligned to HMRC and Capgemini programme structures