Job Description

Job role: Helpdesk Administrator

Working days: Monday to Friday

Working hours: 9AM to 5PM (Full time in the office)

Location: Rochester

Salary: 14.00 an hour

Are you ready to embark on a rewarding journey in the heart of the Transport & Logistics industry? We're looking for a vibrant and proactive Helpdesk Administrator to join our client's dynamic team in Rochester This is a temporary role that promises to be filled with opportunities to grow and make an impact.

What You'll Be Doing:

• Providing Outstanding Support: Be the go-to person for all helpdesk inquiries. Respond to calls, emails, and tickets with a smile and a can-do attitude!
• Troubleshooting and Problem-Solving: Use your skills to resolve issues swiftly and efficiently, ensuring minimal downtime for our operations.
• Maintaining Records: Keep our helpdesk system up-to-date with accurate ticketing and resolution logs.
• Collaboration: Work closely with various teams to ensure seamless communication and service delivery.
• Customer Interaction: Engage with our clients and staff, ensuring they feel valued and supported throughout their experience with us.

What We're Looking For:

• Strong Communication Skills: You should have a knack for conveying information clearly and effectively.
• Tech-Savvy: Familiarity with helpdesk software and basic troubleshooting techniques is a plus!
• Problem Solver: Ability to think on your feet and find solutions in a fast-paced environment.
• Team Player: A positive attitude and the willingness to collaborate with others is essential.
• Organisational Skills: You'll need to manage multiple tasks, so keeping everything organised is key!

What's In It for You?

Competitive Pay: We offer a salary that reflects your skills and experience.
Supportive Environment: Join a team that values collaboration, innovation, and a positive work culture.
Opportunity to Learn: Gain valuable experience in the Transport & Logistics sector while developing your helpdesk skills.
Flexible Working: Enjoy a work-life balance that suits your lifestyle.

Ready to Take the Next Step?

If you are excited about making a difference and providing top-notch helpdesk support, we want to hear from you!

How to Apply:

Send your CV, make sure to highlight why you're the perfect fit for the Helpdesk Administrator role!

Join us in our mission to create a seamless transport experience for everyone. Your journey starts here!

Note: This is a temporary contract position, and applicants must be available to work onsite in Rochester. We look forward to welcoming you aboard!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.